Summary
Overview
Work History
Education
Skills
Personal Statement
Certification
Timeline
Generic

Melisande Rose

Raleigh

Summary

Diligent leader with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Lead (MIT) & Baker

Panera Bread
02.2025 - Current
  • Responsible for the baking, preparation, and decoration of pastries for next day operations (150+ per shift), as well as bread stock (80-100 loaves per shift), and bagels (300+ bagels per shift).
  • Exemplified consistency, while ensuring efficient upkeep and organization of the bakery, including management of inventory and maintenance of equipment.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Associate

Panera Bread
11.2020 - 02.2025
  • Handled customers needs efficiently and in a timely matter.
  • Resolved customer disputes using professional etiquette, while providing satisfactory solutions and exceptional service.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Attractions Attendant

Apex Entertainment
02.2024 - 11.2024
  • Exemplified flexibility and success by earning prestigious certifications within the company as an Axe Throwing Instructor, Ropes Course Attendant, and Go-Kart Marshal, while maintaining mastery of all other Attractions.
  • Showed strong Leadership, training new employees in various roles and responsibilities in a high-pressure and fast-paced environment.
  • Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
  • Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
  • Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.

Education

Culinary Institute of Virginia (ECPI) - Culinary Arts

Culinary Institute of Virginia (ECPI)
Virginia Beach, VA

Elizabeth City State University - Music Education

Elizabeth City State University
Elizabeth City, NC

Southern School of Energy and Sustainability - High School Diploma

Southern School of Energy and Sustainability
Durham, NC
01.2022

Skills

  • Administrative Support
  • Team Leadership
  • Customer Service
  • Inventory Management
  • Communication & Conflict Resolution
  • Scheduling & Coordination
  • Training & Onboarding
  • Attention To Detail

Personal Statement

My involvement in extracurricular activities throughout high school and college has given me a deep appreciation for the vital roles that substitutes, secretaries, and receptionists play in the education system. I’ve seen how quickly plans can fall apart without reliable administrative support—an insight that speaks to my strengths as a highly organized and detail-oriented individual.

As a student and woodwind captain at the Southern School of Energy and Sustainability, I honed leadership skills by mentoring peers and managing responsibilities in high-pressure situations. These experiences, along with my background in foodservice leadership and customer service, have equipped me with the communication, adaptability, and problem-solving skills essential for supporting day-to-day school operations.

I am confident in my ability to work effectively with children of all ages and contribute to a well-organized, efficient educational environment. With a strong work ethic and a commitment to excellence, I’m eager to grow within the education sector and take on leadership roles that make a lasting impact.

Certification

ServSafe Certified

ServSafe Alcohol Certified

HRFOG Certified

Timeline

Team Lead (MIT) & Baker

Panera Bread
02.2025 - Current

Attractions Attendant

Apex Entertainment
02.2024 - 11.2024

Associate

Panera Bread
11.2020 - 02.2025

Elizabeth City State University - Music Education

Elizabeth City State University

Southern School of Energy and Sustainability - High School Diploma

Southern School of Energy and Sustainability

Culinary Institute of Virginia (ECPI) - Culinary Arts

Culinary Institute of Virginia (ECPI)