Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melissa Albrecht

Whitehouse Station,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

EMT

Whitehouse Rescue Squad
02.2024 - Current
  • Volunteer
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
  • Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.

Server

Stoney Brook Grille
09.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Manager

Rita's Italian Ice
06.2021 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed store as well as opening and closing the registers
  • Making and serving the dessert for the customers
  • Created a friendly and fun work environment for myself and coworkers.
  • Collaborated with coworkers well

Assistant Teacher

Magnolia Montessori Preschool
11.2018 - 06.2023
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Feeding, changing and taking care of infants

Education

Associate of Science - Nursing

JFK Muhlenberg Harold B. & Dorothy A. Snyder Schoo
Plainfield, NJ
12.2025

High School Diploma -

Hunterdon Regional High School
Flemington
06.2022

Skills

  • Guest Engagement
  • Exceptional customer service
  • Hospitality service expertise
  • Emergency medical care
  • Scene Safety
  • CPR and First Aid
  • Critical decision-making skills
  • Patient Management

Certification

  • EMT - Certified Emergency Medical Technician

Timeline

EMT

Whitehouse Rescue Squad
02.2024 - Current

Server

Stoney Brook Grille
09.2022 - Current

Manager

Rita's Italian Ice
06.2021 - Current

Assistant Teacher

Magnolia Montessori Preschool
11.2018 - 06.2023

Associate of Science - Nursing

JFK Muhlenberg Harold B. & Dorothy A. Snyder Schoo

High School Diploma -

Hunterdon Regional High School

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Melissa Albrecht