Melissa Albrecht
Whitehouse Station,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
EMT
Whitehouse Rescue Squad
02.2024 - Current
- Volunteer
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
- Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
- Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
Server
Stoney Brook Grille
09.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Manager
Rita's Italian Ice
06.2021 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed store as well as opening and closing the registers
- Making and serving the dessert for the customers
- Created a friendly and fun work environment for myself and coworkers.
- Collaborated with coworkers well
Assistant Teacher
Magnolia Montessori Preschool
11.2018 - 06.2023
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
- Feeding, changing and taking care of infants
Education
Associate of Science - Nursing
JFK Muhlenberg Harold B. & Dorothy A. Snyder Schoo
Plainfield, NJ12.2025
High School Diploma -
Hunterdon Regional High School
Flemington06.2022
Skills
- Guest Engagement
- Exceptional customer service
- Hospitality service expertise
- Emergency medical care
- Scene Safety
- CPR and First Aid
- Critical decision-making skills
- Patient Management
Certification
- EMT - Certified Emergency Medical Technician
Timeline
EMT
Whitehouse Rescue Squad
02.2024 - Current
Server
Stoney Brook Grille
09.2022 - Current
Manager
Rita's Italian Ice
06.2021 - Current
Assistant Teacher
Magnolia Montessori Preschool
11.2018 - 06.2023
Associate of Science - Nursing
JFK Muhlenberg Harold B. & Dorothy A. Snyder Schoo
High School Diploma -
Hunterdon Regional High School