Melissa Argueta
West New York,NJ
Summary
Thoroughly prepared manager with a strong track record of successfully managing multiple teams of employees while working as the driving force behind initiating, maintaining, and monitoring performance. 4 years of experience organizing and planning work schedules, attendance, and payroll, supervising employees, and providing quality customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Hollister
East Rutherford, NJ
09.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer satisfaction.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Specialist
Apple
Paramus, NJ
07.2025 - 09.2025
- Helped customers discover what product best fit their needs.
- Worked with my peers to make sure every interaction was the best possible scenario for customers.
- Helped customers not only learn how to use our products in everyday life, but also the endless possibilities of what Apple can do.
Closing Manager
Target
Edgewater, NJ
01.2023 - 07.2025
- Sole key-holding manager at the end of the night. Continued to retain product, service and company policy knowledge to serve as a resource for both customers and coworkers. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Built a healthy work environment, amongst team members and leaders, where communication is open. Worked side by side with leadership peers to ensure all aspects of the business are covered. Coached and developed employees on all new company initiatives. Coached a few team members up to leadership roles within our home store and outside of it. Created and managed schedules based on forecasted sales and workload.
Service & Engagement Team Leader
Target
Edgewater, NJ
05.2021 - 12.2022
- Key-holding front end leader. Retained product, service and company policy knowledge to serve as a resource for both customers and coworkers. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Learned how to bank registers, and took turns with other leaders to carry out closing procedures, such as cash wrap and locking up the building.
Sales Associate
Best Buy
Jersey City, NJ
10.2017 - 04.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Kept apprised of emerging trends and provided informative customer service to assist in product selection. Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals. Offered product and service consultations and employed upselling techniques. Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor of Science - Psychology
Montclair State University
Montclair, NJ5 2020
Skills
- Customer Service
- Time management
- Communication skills
- Bilingual
- Leadership
- Guest services
- Computer literacy
- Adaptive
- Welcoming
- Schedule Management
Timeline
Assistant Manager
Hollister
09.2025 - Current
Specialist
Apple
07.2025 - 09.2025
Closing Manager
Target
01.2023 - 07.2025
Service & Engagement Team Leader
Target
05.2021 - 12.2022
Sales Associate
Best Buy
10.2017 - 04.2021
Bachelor of Science - Psychology
Montclair State University