Melissa Armstrong
Hueytown,AL
Summary
Results-driven Billing Coordinator/Accounts Receivable Specialist with extensive experience at Dentons Sirote, adept at streamlining invoice processing and enhancing cash flow. Proven track record in reducing billing errors, posting cash recipts and ACH's while improving operational efficiency through effective problem-solving and communication skills. Proficient in Aderant, Elite and electronic billing systems, ensuring timely payments and client satisfaction.
Overview
2027
2027
years of professional experience
Work History
Billing Coordinator
Carr Allison
10.2024 - 07.2026
- Processed invoices and billing statements with high accuracy to ensure timely payments using Aderant software.
- Coordinated communication between clients and internal teams to resolve billing discrepancies efficiently. Managed Billing, Pre-bill, BillBlast Sent, and Personal company email.
- Maintained billing records and documentation in compliance with company standards and regulatory requirements.
- Managed invoice submission through BillBlast, Electronic invoicing sites, and Email/Fax.
- Implemented streamlined procedures for invoice processing, contributing to improved operational efficiency.
Billing Coordinator
Maynard Nexsen
2023 - 2024
- Processed and verified billing statements for accuracy and compliance with company standards.
- Generated timely invoices and managed payment schedules to ensure cash flow consistency.
- Streamlined invoicing processes, reducing turnaround time and increasing customer satisfaction rates.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Worked with multiple departments to check proper billing information.
Accounts Receivable Specialist
Bradley
2023 - 2023
- Processed customer invoices, ACH's and payments accurately to ensure timely collections.
- Coordinated with clients to resolve billing discrepancies and maintain strong relationships.
- Utilized accounting software (Elite) to track receivables and monitor aging reports effectively.
- Work directly with attorneys to resolve questions about payments and accounts.
- Prepared daily cash deposits.
- Assisted in developing accounts receivable procedures to enhance workflow efficiency.
Operational Accounting Specialist
Dentons Sirote
2009 - 2023
- Prepared, mailed and submitted invoices using Aderant and various E-Billing software sites.
- Assisted with cash receipts entries and inquiries; Prepared and posted deposits.
- Streamlined accounting processes for efficiency, implementing automation tools and software solutions.
- Assisted IT with software upgrades and conflict check reports using Excel and Smartsheet
- Trained new staff on accounts receivable procedures and best practices for accuracy.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
Education
Bachelor of Science -
University of Alabama At Birmingham
Birmingham, AL04-2016
Skills
- Invoice processing
- Research
- Payments experience
- Accounts receivable management
- Billing systems and software
- Payment posting
- Problem-solving
- Verbal and written communication
- Payment processing
Timeline
Billing Coordinator
Carr Allison
10.2024 - 07.2026
Billing Coordinator
Maynard Nexsen
2023 - 2024
Accounts Receivable Specialist
Bradley
2023 - 2023
Operational Accounting Specialist
Dentons Sirote
2009 - 2023
Bachelor of Science -
University of Alabama At Birmingham