Melissa Avila
Braselton,GA
Summary
Proven Medical Assistant with a track record of enhancing patient care at Pacific Urgent Care and Family Medicine. Skilled in EMR/EHR and excelling in patient relations, significantly improved clinic efficiency and patient satisfaction. Expert in medical terminology and dedicated to maintaining high standards of safety and cleanliness.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Pacific Urgent Care and Family Medicine
01.2013 - 07.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant Intern
Kaiser Permanente
09.2012 - 11.2012
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Boosted overall clinic productivity through assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
- Maintained clean and safe clinic environment to prevent injuries.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Certificate of Achievement - Medical Assistant- Administrative/ Clinical/ Core
Southeast Regional Occupational Program
Norwalk10.2012
High School Diploma -
California High School
Whittier06.2010
Skills
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- CPR
- Immunization Administration
- Specimens collection and processing
- Insurance Verification
- Complex Problem-Solving
- Patient Relations
- Professional Bedside Manner
- Insurance Claims
- Payment Collection
Languages
Spanish
Limited Working
Timeline
Medical Assistant
Pacific Urgent Care and Family Medicine
01.2013 - 07.2014
Medical Assistant Intern
Kaiser Permanente
09.2012 - 11.2012
Certificate of Achievement - Medical Assistant- Administrative/ Clinical/ Core
Southeast Regional Occupational Program
High School Diploma -
California High School
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