Melissa Barajas
Los Angeles,CA
Summary
Accomplished Assistant Store Manager with 10 years of experience in retail improving sales and increasing store metrics. Effectively coaches and develops team in order to build successful customer relationships, promote brand loyalty and accomplish store goals. In depth experience in sales and service, merchandising and store operations.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Michael Kors
Ontario, CA
04.2021 - Current
- Met and over achieved store goals by training and developing associates and junior leaders enabling them to improve selling techniques, understand store goals and metrics, while also motivating their personal growth in the company.
- Supervise sales floor driving the highest hours in the business by coaching team members in the moment and implementing successful strategies to maximize their sales while building long lasting relationships with their customers.
- Store operations: Ensure shipment and store transfers are received and processed. Completed store maintenance orders and security inspections. Led a successful fiscal year end store inventory.
Sales Supervisor
Michael Kors
Ontario, CA
04.2018 - 03.2021
- Oversaw employee performance and effectively coached team members to reach weekly and monthly goals by promoting recognition, celebrating selling successes and creating new team contests and selling initiatives.
- Floor directed hourly segments producing the highest selling hours by motivating the team with selling initiatives and coaching selling behaviors in the moment.
- As a brand ambassador and merchandising leader I led team floor sets. Merchandised store collections based on company directives, top ten product and personal merchandising knowledge.
Sales Supervisor Extended Work Assignment
Michael Kors Citadel
Commerce, CA
06.2020 - 10.2020
- Assisted the highest volume store in our district. Supported the business in all aspects, managed sales floor and team members. Implemented new initiatives on the sales floor to achieve daily and monthly sales.
Assistant Store Manager
Nine West
Commerce, CA
03.2014 - 03.2018
- Supervised and evaluated staff, enabling them to improve selling strategies, achieve daily objectives and promote growth.
- Interviewed, hired and trained new talent.
Education
High School Diploma -
Soc Just Leadership Acad At Esteban E. Torres High School
Los Angeles, CA06.2014
Skills
- Coaching and mentoring
- Operations management
- Creative merchandising
- Recruiting and interviewing
- Sales Tracking/ Sales Growth
- Team Leadership
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Store Manager
Michael Kors
04.2021 - Current
Sales Supervisor Extended Work Assignment
Michael Kors Citadel
06.2020 - 10.2020
Sales Supervisor
Michael Kors
04.2018 - 03.2021
Assistant Store Manager
Nine West
03.2014 - 03.2018
High School Diploma -
Soc Just Leadership Acad At Esteban E. Torres High School