Melissa Barker
QMA
Indianapolis,IN
Summary
Reliable employee seeking Leasing Agent position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized administrative employee with over 12 years of experience supporting efficient department operations. Detail-oriented and enthusiastic with strong communication skills.
Overview
10
10
years of professional experience
Work History
Medical Records, QMA
Carmel Health And Living
Carmel , IN
06.2022 - 06.2022
- Processed medical records requests from outside providers according to facility, state and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient records in compliance with security regulations.
- Maintained patient confidence by keeping patient records information confidential.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Partnered with leadership team to develop automation strategy and execution plan.
- Participated in available trainings to improve software knowledge.
Scheduling Coordinator
Homeview Health And Rehab
Franklin, IN
12.2011 - 06.2016
- Collaborated with unit managers and directors on floor orientation scheduling, establishing and strategizing on departmental staffing needs.
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
- Reviewed and adjudicated requests for PTO, vacation, maternity leave and both paid and unpaid leaves of absences.
- Maintained accurate attendance records and assisted with disciplinary processes in cases of excessive absences or tardiness.
- Initiated and approved temporary staffing contracts and integrated personnel into schedules to fill coverage gaps.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Spearheaded and implemented new projects to expand scope of engagement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Successfully negotiated client contract renewals to create increased revenue.
Unit Secretary
Indiana Masonic Home
Franklin , IN
04.2007 - 05.2012
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Processed lab paperwork and requests according to physicians' orders.
- Facilitated lab orders and medication administration.
- Managed incoming calls and directed to appropriate department.
- Developed training protocols for new unit secretaries.
- Transcribed doctors' medication orders, lab test requests and care plans.
- Monitored inventory levels and advised management of need for replenishment.
- Drafted unit correspondence, memos and department updates.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
High School Diploma -
Edinburgh Community High School
Edinburgh, IN 05.1995 - 05.1995
Skills
Medical terminology understanding
undefinedTimeline
Medical Records, QMA
Carmel Health And Living
06.2022 - 06.2022
Scheduling Coordinator
Homeview Health And Rehab
12.2011 - 06.2016
Unit Secretary
Indiana Masonic Home
04.2007 - 05.2012
High School Diploma -
Edinburgh Community High School
05.1995 - 05.1995
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