Melissa Barnett
Middlesboro,KY
Summary
Physician Office Assistant with Apx.25 years experience in healthcare. I am committed to patient safety and privacy, with experience in medical office procedures,medical terminology,and EMR systems.I am a honest,reliable,hard-working individual who is eager to learn new skills that may benefit patients and my co-workers.
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
Lee’s Food Mart
- Assisted in daily operations, ensuring compliance with store policies and procedures.
- Supported inventory management by conducting regular stock audits and maintaining accurate records.
- Trained new staff on customer service standards and operational best practices.
- Collaborated with team members to enhance merchandising strategies and optimize product placement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
POA
ARH/Dr.Thomas Epperson
Middlesboro, KY
07.2000 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.Passionate about learning and committed to continual improvement.
- Maintaining patient's personal and financial information.
- Pre-certing patient procedures and advocating for patients with insurers when necessary.
- Scheduling appointments,preparing charts,and verifying insurances in EMR.
Education
Paralegal Studies
Knoxville Business College
Knoxville, TNHigh School Diploma - General Study
Powell Valley High School
Speedwell, TN05.1989
Skills
Problem-solving
Medical Terminology
Have experience in pre-certing medical office procedures
Healthcare ethics
Medical office procedures
Insurance verifications
Patient safety
Patient information collection and recording to update their charts in EMR
EMR experience
Maintaining privacy in compliance with HIPPA Rules and Regulations
Front desk reception with professional phone etiquette
Greeting patients in a friendly,courteous manner
References
-Pam Greene (606) 269-4418
-Pam Short (606)269-4242
-Lisa Epperson (606)302-1894
Timeline
POA
ARH/Dr.Thomas Epperson
07.2000 - Current
Assistant Store Manager
Lee’s Food Mart
Paralegal Studies
Knoxville Business College
High School Diploma - General Study
Powell Valley High School