Melissa Barnett
Abilene,TX
Overview
5
5
years of professional experience
Work History
Associate
FedEx
Abilene, TX
01.2026 - Current
- Supported package processing and sorting operations to guarantee on-time deliveries.
- Ensured accuracy of inventory records to streamline logistics operations using FedEx tracking systems.
- Coordinated with team members to streamline processes and improve operational efficiency.
- Enhanced customer satisfaction by proactively addressing inquiries and resolving issues in a timely manner.
Certified Trainer
Olive Garden Restaurant
Abilene, TX
10.2021 - Current
- Developed and delivered training programs for new team members, enhancing service quality and operational efficiency.
- Conducted ongoing evaluations of staff performance, providing constructive feedback to improve skills and service delivery.
- Collaborated with management to identify training needs and implement targeted development initiatives across restaurant operations.
- Facilitated workshops on menu knowledge and guest interaction techniques, fostering a culture of continuous learning among staff.
- Monitored compliance with health and safety regulations during training sessions, ensuring adherence to industry standards.
- Implemented innovative training materials that improved staff engagement and retention of key operational procedures.
Education
High School Diploma -
Cooper High School
Abilene, TX05.2003
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Cash handling
- Decision-making
- Complex Problem-solving
- Courteous and professional
- POS system operation
- Creative problem solving
- Conflict resolution
- Cpr Certified
- HIPPA Certified
Timeline
Associate
FedEx
01.2026 - Current
Certified Trainer
Olive Garden Restaurant
10.2021 - Current
High School Diploma -
Cooper High School