Melissa Birrueta
Douglasville,GA
Summary
Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced Excel proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.
Overview
4
4
years of professional experience
Work History
Process Assistant
SAV7 AMAZON
05.2023 - Current
- Pick PA ( May-June 2023 ).
- ICQA PA (JULY 2023 - CURRENT).
- Complete shift planner and EOS wash daily for department.
- Contributed/ created new processes to improve quality for site.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Conducted training and applied change management to achieve desired outcomes.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Implemented a robust quality control system, resulting in reduced defects and increased customer satisfaction.
- Gained strong leadership skills by managing projects from start to finish.
Fulfillment ASSOCIATE
ATL8 Amazon
10.2020 - 04.2023
- Inbound (OCT 2019-DEC 2019) Stow/receive dock Outbound (DEC2019-2023) Slam, SAM Problem solve, Pick Pa, Dock PA & Ship clerk
- Check & Verify OB Metrics for any fault or defect Ensuring Units aren't rejected Accept, Unpack and reprocess units that weren't able to picked Bin investigations Ensuring all Trailers are sent on time at full capacity.
- Continually improved order accuracy by refining pick-and-pack processes based on feedback from quality control checks.
- Picked and packed order items.
- Prepared and checked outbound shipments for accuracy.
Server
chapel hills golf & country club
10.2019 - 09.2022
- Building relations with members Managed Front of the kitchen staff
Education
Delhi High School
05.2019
Skills
- Time Management
- Bilingual (Spanish)
- Strong Work Ethic
- Microsoft Office
- Goal Oriented
- Critical Thinking & Problem Solving
- Excellent interpersonal skills
- LEADERSHIP
- Administrative Procedures
- Process Analysis
- Assignment Delegation
- Workflow Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Process Assistant
SAV7 AMAZON
05.2023 - Current
Fulfillment ASSOCIATE
ATL8 Amazon
10.2020 - 04.2023
Server
chapel hills golf & country club
10.2019 - 09.2022
Delhi High School