MELISSA BISHOP
Meridian,ID
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced as an Instacart Shopper. Proven ability to utilize mobile app proficiency for efficient order management, achieving high customer satisfaction ratings. Recognized for quick learning and attention to detail, ensuring timely deliveries and quality product selection.
Overview
15
15
years of professional experience
Work History
Instacart Shopper
Instacart
02.2021 - Current
- Learned efficient shopping techniques to fulfill customer orders accurately and promptly.
- Navigated grocery store layouts to locate items quickly, ensuring timely deliveries.
- Utilized mobile app for order management and real-time updates on customer requests.
- Communicated effectively with customers regarding substitutions or unavailable items.
- Maintained high standards of product quality by inspecting items before purchase.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
Pizza Delivery Driver
Papa John's Pizza
11.2017 - 03.2019
- Delivered pizzas promptly, ensuring customer satisfaction and repeat business.
- Managed cash transactions accurately, maintaining financial integrity during shifts.
- Navigated routes efficiently using GPS systems to optimize delivery times.
- Assisted in training new drivers on operational procedures and delivery protocols.
- Addressed customer inquiries and resolved issues to foster positive relationships.
- Collaborated with kitchen staff to coordinate orders and ensure timely service delivery.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Shipping and Receiving Clerk
Blackhawk
04.2011 - 06.2016
- Managed incoming and outgoing shipments to ensure timely processing and accuracy.
- Operated forklifts and pallet jacks for efficient material handling.
- Inspected received goods for quality assurance and compliance with specifications.
- Coordinated inventory management to maintain optimal stock levels and reduce discrepancies.
- Maintained accurate records of all shipments using warehouse management systems.
- Trained new staff on shipping protocols and safety standards to enhance team efficiency.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Education
GED -
CWI
Boise, ID06-2015
Skills
- Mobile app proficiency
- Reading comprehension
- Strong work ethic
- Product picking
- Quick learner
- Attention to detail
- Physical stamina
Timeline
Instacart Shopper
Instacart
02.2021 - Current
Pizza Delivery Driver
Papa John's Pizza
11.2017 - 03.2019
Shipping and Receiving Clerk
Blackhawk
04.2011 - 06.2016
GED -
CWI