Melissa Block
High Springs,Fl
Summary
Dynamic Surgical Coordinator with extensive experience at UF Health, excelling in insurance verification and authorization requests. Proven track record in enhancing patient satisfaction through effective financial counseling and precise procedure scheduling. Adept at managing electronic health records while maintaining professionalism and confidentiality in a fast-paced medical environment.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Surgical Coordinator Ophthalmology-Pain Medicine-Neurosurgery
UF Health
Gainesville, Fl
02.2007 - 06.2025
- Requested authorizations, verified insurance, collected payments, scheduled OR procedures, and assisted patients with check-in process at reception., Provided financial counseling and established payment plans to support patient access to care., Updated demographic and financial data in compliance with CPT and HIPAA regulations.
- Coordinated surgical schedules for multiple departments and providers.
- Managed patient intake and surgical documentation processes efficiently.
- Communicated with patients regarding pre-operative instructions and post-operative care.
UF Dental
Gainesville, Fl
- Request authorizations, verify insurance, collect payment, schedule OR procedures, in-depth financial counseling and establishment of payment plans, updating demographic and financial data, CPT, HIPAA, Billing, Claims, Denials, Appeals
Education
GED -
Loften High School
Gainesville, FL06-2005
Skills
- Surgical coordination
- Surgical scheduling
- Authorization requests
- Insurance verification
- Insurance preauthorization
- Claims processing
- Payment collection
- Financial guidance
- Electronic health records management
- Appointment management
- Patient education
- Medical terminology knowledge
Certification
- Notary
- CPR/BLS
Timeline
Surgical Coordinator Ophthalmology-Pain Medicine-Neurosurgery
UF Health
02.2007 - 06.2025
UF Dental
GED -
Loften High School