Melissa Bollenbach
Green Bay
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with clients. Comfortable working independently and as a collaborative team member.
Overview
1
1
Certification
1
1
year of post-secondary education
13
13
years of professional experience
Work History
Owner
Bodywork by Missi
Green Bay
10.2013 - Current
- Managed daily operations of wellness and massage therapy business.
- Developed and maintained client relationships to ensure satisfaction.
- Oversaw scheduling and appointment management for therapists and clients.
- Implemented marketing strategies to attract new clients and retain existing ones.
- Maintained cleanliness and organization of the treatment environment.
- Handled financial transactions, including invoicing and payment processing.
- Ordered supplies and managed inventory for services offered at the studio.
- Maintained relationships with existing clients by providing superior customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
Licensed Massage Therapist
Bodywork by Missi
Green Bay
10.2013 - Current
- Provided therapeutic massage services to clients using various techniques such as deep tissue, trigger point, acupressure, hot stone, cupping therapy and Gua Sha
- Assessed client needs and tailored sessions to ensure comfort and relaxation.
- Maintained a clean and organized treatment environment for optimal client experience.
- Educated clients on self-care techniques to enhance overall wellness and recovery.
- Collaborated with other therapists to share best practices and improve service quality.
Education
Licensed Massage Therapist & Bodyworker - Massage Therapy
East West Healing Arts Institute
Madison, WI 02.2009 - 12.2009
Skills
- Business management
- Marketing strategies
- Client relationship management
- Massage modalities
Certification
- LMT # 4966-146
Timeline
Owner
Bodywork by Missi
10.2013 - Current
Licensed Massage Therapist
Bodywork by Missi
10.2013 - Current
Licensed Massage Therapist & Bodyworker - Massage Therapy
East West Healing Arts Institute
02.2009 - 12.2009