Melissa Brizendine
Dallas,TX
Summary
Experienced Administrative Professional and Office Manager with over 15 years of success in office administration, payroll support, scheduling, records management, customer service, and team leadership. Proven ability to manage multiple priorities in fast-paced environments while maintaining accuracy, confidentiality, and exceptional organizational standards. Recognized for strong communication skills, leadership development, and commitment to operational excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Training Store Manager Specialist
Palm Beach Tan
04.2017 - Current
- Consistently achieved daily, weekly, and monthly sales goals through coaching and team accountability.
- Educated customers on tanning services, products, and safety guidelines.
- Maintained a clean, organized, and customer-focused retail environment.
- Managed cash handling procedures and administrative reporting requirements.
- Tracked store performance metrics and business goals.
- Directed employee scheduling, staffing, payroll, onboarding, and training.
- Mentored new leaders participating in the Manager-in-Training program.
- Developed and coached employees to improve performance and customer satisfaction.
- Awarded Manager of the Quarter (2017, 2019) and Manager of the Year (2020).
Office Manager
Garland Independent School District
12.2014 - 09.2016
- Provided executive-level administrative support to campus administrators.
- Coordinated calendars, meetings, appointments, and event logistics.
- Prepared correspondence, meeting agendas, and administrative documentation.
- Maintained personnel records and confidential employee information.
- Processed payroll and managed employee timekeeping using Kronos.
- Reconciled company credit card expenses and processed reimbursements.
- Monitored budgets and maintained accurate financial records.
- Coordinated purchasing requests, inventory management, and vendor communications.
- Assisted with district and state reporting requirements.
- Oversaw office operations and supervised support staff.
- Managed travel arrangements and expense reporting.
Counselor Secretary
Garland Independent School District
08.2004 - 12.2014
- Managed front-office reception and served as the first point of contact for visitors, students, and staff.
- Answered multi-line telephone systems and responded to inquiries professionally.
- Maintained confidential student and personnel records.
- Organized and maintained electronic and paper filing systems.
- Created spreadsheets, reports, correspondence, and administrative documents.
- Coordinated records management activities and document processing.
- Provided general administrative support to counseling staff and campus personnel.
Education
Associate of Arts - undefined
Richland College
Dallas, TexasSkills
Administrative Support
Office Management
Calendar & Meeting Coordination
Payroll Administration
Budget Tracking & Expense Reconciliation
Records Management
Customer Service
Staff Training & Development
Scheduling & Workforce Management
Cash Handling
Microsoft Office Suite (Word, Excel, Outlook)
Data Entry & Reporting
Vendor Relations
Team Leadership
Organizational & Multitasking Skills
Excellent verbal and written communication skills
Strong leadership and employee development abilities
Proven problem-solving and conflict-resolution skills
Ability to work independently and take initiative
Detail-oriented with exceptional organizational skills
Dedicated to maintaining professionalism
Certification
- Human Resource Management
- Business Administration
Timeline
Training Store Manager Specialist
Palm Beach Tan
04.2017 - Current
Office Manager
Garland Independent School District
12.2014 - 09.2016
Counselor Secretary
Garland Independent School District
08.2004 - 12.2014
Associate of Arts - undefined
Richland College