Melissa Brownrigg

Patient check- check out

Collection of co- pays / bills

Answering incoming calls - outgoing appointment reminder’s

Faxes

Scheduling exciting / new patient appointments

Scanning into EMR

Pend Script refills

• Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
• Ensured accurate order picking by following standardized procedures and checklists.
• Conducted regular inventory checks, maintaining optimal stock levels and minimizing discrepancies.
• Assisted in training new staff on safety protocols and warehouse operations best practices.

Patient check in - check out

Answered incoming calls / outgoing appointment reminder’s

Referrals- insurance prior authorization for specialist appointments

Collected co-pays

Pulled- Filed charts