Summary
Overview
Work History
Education
Skills
Cooking, Family Time, and Love of animals
Timeline
Generic

Melissa Bruce

Louisville,Kentucky

Summary

Well-qualified manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

24
24
years of professional experience

Work History

Property Manger Associate

Ramey And Associates Inc.
Louisville, KY
02.2012 - 10.2021
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.

Office Manager

AAA East Central
Bowling Green , Kentucky
05.1997 - 10.2011
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Coordinated special projects and managed schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.

Education

Real Estate/Human Resources

Western Kentucky University
Bowling Green, KY

Skills

  • Tenant and Owner Liaising
  • Code Compliance
  • Sale and Rental Recordkeeping
  • Vacancy Marketing
  • Complaints Investigation
  • Dispute Handling
  • Grounds and Facility Inspection
  • Fair Housing Mandates
  • Background Check Investigations
  • Property Tours
  • Tenant and Eviction Laws
  • Tenant Screening

Cooking, Family Time, and Love of animals

A few years ago I took an interest in cooking for family gatherings large and small. It is my creative outlet. I look forward to all aspects of entertaining. I also enjoy informing others who are curious about different types of food and how to make yummy meals.


I also find that pets bring me lots of fun activities whether walking, playing or just hanging out watching television. There is nothing sweeter than unconditional love animals give. And they never care how you look.



Timeline

Property Manger Associate

Ramey And Associates Inc.
02.2012 - 10.2021

Office Manager

AAA East Central
05.1997 - 10.2011

Real Estate/Human Resources

Western Kentucky University

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Melissa Bruce