Jennifer Acco
Jacksonville,FL
Summary
Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with residents and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
Overview
26
26
years of professional experience
Work History
Senior Lease Up Property Manager
Pegasus Residential-The Station At San Marco
04.2023 - Current
- Developed and implemented marketing strategies to increase occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
- Enhanced resident satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough resident screenings.
- Maintained a professional relationship with client, investor, and brokers.
- Prepared weekly reports.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Leader of Jacksonville's mentoring program, as new properties are acquired I assist with onboarding and training of new property managers.
- Work closely with leadership in preparing budgets.
Lease Up Property Manager
Pegasus Residential-Novo Kendall Town
11.2021 - Current
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Maintained sufficient number of units market-ready for lease.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and resident outreach programs.
- Developed and executed plan to achieve and maintained 95% by December 2022.
- Maintained a professional relationship with the client and project manager.
- Weekly team meetings to collaborate marketing plans.
- Leader of Jacksonville's mentoring program, as new properties are acquired I assist with onboarding and training of new property managers.
Property Manager
Pegasus Residential-The Meridian
10.2018 - Current
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and resident outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Completed final move-out walk-throughs with residents to identify required repairs.
- Increased new lease trade out by 13% .
- Increased renewal lease trade out by 7.5%.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Developed, reviewed and submitted property operating and capital budgets.
- Maintained operational facilities attractive to potential residents by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Leader of Jacksonville's mentoring program, as new properties are acquired I assist with onboarding and training of new property managers.
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
Property Manager
CF Real Estate Services
01.2014 - 10.2018
- Overseeing $3M property renovation.
- Responsible for day to day property performance.
- Managing delinquency.
- Resident retention.
- Prepared budgets.
- Onboarding of new property associates.
Property Manager
Equity Residential
02.2005 - 01.2014
- Responsible for day to day property performance.
- Maintaining strong occupancy.
- Managing delinquency.
- Resident retention.
- Payables.
- Meeting budget goals.
- Mentoring/training fellow managers.
- Proficient in MRI, ESITE, OPS Technology, EPO, Rentroll, and Onesite.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Assistant Property Manager
Equity Residential
01.2003 - 02.2005
- Delinquency/Collections.
- Assisted property manager responsibilities.
- Leasing.
- Marketing.
- Daily posting of rent and bank deposits.
Leasing Consultant
Colonial Properties Trust
01.1998 - 01.2003
- Leasing.
- Resident retention.
- Processing applications.
- Marketing.
Education
High School Diploma -
Terry Parker High School
Jacksonville, FL06.1995
Skills
- Resident and Owner Liaising
- Budget Preparation
- Operating Cost Tracking
- Contract Negotiation
- Client Relations
- Operations Management
- Financial Reporting
- Decision Making
- Performance Assessment
- Vacancy Marketing
- Social Perception
- Team Building
- Tenant and Owner Liaising
- Marketing and advertising
Timeline
Senior Lease Up Property Manager
Pegasus Residential-The Station At San Marco
04.2023 - Current
Lease Up Property Manager
Pegasus Residential-Novo Kendall Town
11.2021 - Current
Property Manager
Pegasus Residential-The Meridian
10.2018 - Current
Property Manager
CF Real Estate Services
01.2014 - 10.2018
Property Manager
Equity Residential
02.2005 - 01.2014
Assistant Property Manager
Equity Residential
01.2003 - 02.2005
Leasing Consultant
Colonial Properties Trust
01.1998 - 01.2003
High School Diploma -
Terry Parker High School
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