MELISSA CHAMPION

• Tracked and submitted employee timesheets
• Payroll processing
• Assessed administrative tasks, filing, answering phone
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Established administrative work procedures to track staff's daily tasks.
• Coordinated trainings for new team members, overseeing onboarding details
• Managed electronic records database and handled all file requests.

• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Assisted pharmacist in preparing prescription for filling, including counting tablets and labeling bottles.

• Makeup
• Hair, color, manage schedule, interact with customers and employees
• Marketing!!! Hair show, choose a model. Choose clothing, makeup
• Social media marketing
• Managed appointment book for over 50 customers

• Communicated directly with doctors offices and insurance agencies via telephone, fax or email to take care of patient needs.
• Prepared medications under the supervision of a pharmacist.
• Understood and performed basic pharmaceutical calculations in order to obtain correct dose medications.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Collected co-payments or full payments from customers.
• Resolved non-routine issues like third-party billing, computer system, and customer service issues.

• Performed demonstrations to teach and advise customers how to apply makeup
• Developed strategic plans to reach monthly sales goals

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• Scheduled onsite and offsite makeup appointments for clientele.
• Applied makeup in accordance with clothing style.
• Answered phone calls and emails to schedule client appointments.