Melissa Chavez

Provide administrative and clinical support to 5+ oncology providers in a high-volume practice.

• Coordinate patient scheduling, provider inbox communications, and follow-up care.
• Process medication prior authorizations and coordinate specialty medications with pharmacies.
• Maintain accurate documentation within the electronic medical record while prioritizing time-sensitive patient needs.
• Perform phlebotomy, specimen handling, and injections in accordance with clinical protocols.
• Assist with training and onboarding new staff, ensuring workflow consistency and compliance.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Assisted with research patients.

• Supported providers with patient intake, documentation, and care coordination.
• Managed patient flow and responded to patient inquiries regarding treatment plans and follow-up care.
• Maintained organized exam rooms and ensured readiness for daily clinic operations.
• Performed phlebotomy and injections, supporting diagnostic testing and treatment preparation.
• Assisted with research patients.

• Provided administrative support for 3+ providers, including scheduling, patient messaging, and phone triage.
• Processed medication prior authorizations and coordinated care between providers and pharmacies.
• Performed phlebotomy, lab processing, and injections while maintaining accurate documentation.
• Assisted with research patients.

• Delivered clinical and administrative support across multiple specialty clinics including ENT, Internal Medicine, Pulmonary, OB/GYN, Cardiology, GI, Rheumatology, Endocrinology, and Allergy.
• Managed patient check-in/out, medical documentation, and phone triage.
• Provided patient education related to testing, medications, and procedures.
• Assisted with research patients.