MELISSA CHEMCHICK
Price Chopper Pharmacy
Scranton,PA
1
Certification
18
years of professional experience
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Work History
Certified Pharmacy Technician
11 Years 8 Months- Processed prescription orders accurately, supporting pharmacist workflow and timely patient service.
- Verified insurance claims and resolved prescription adjudication issues at point of service.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Resolved third-party billing, computer system and customer service issues.
Customer Service Teammate
7 Years 6 Months- Counted and recorded all cashier monies, ensuring compliance with company policies while processing bank deposits promptly.
- Resolved customer issues efficiently and courteously, enhancing customer satisfaction.
- Assisted customers with PA lottery sales and Western Union transactions, facilitating smooth and accurate service.
- Supervised front end operations during busy shifts to ensure efficient customer service.
- Perform all opening and closing procedures in a timely manner.
Education
Bachelor of Science - Education
Skills
Prescription processing
Inventory management
Workflow optimization
Prescription management
Customer service
Problem-solving skills
Pharmaceutical inventory control
Equipment troubleshooting
Attention to detail
Certification
- CPhT - Certified Pharmacy Technician
- Pennsylvania State Licensed Pharmacy Technician
Timeline
Certified Pharmacy Technician
Price Chopper Pharmacy
03.2015 - CurrentRead More
Customer Service Teammate
Price Chopper Supermarket
08.2008 - 02.2016Read More
Kings College
Bachelor of Science from Education
Read More