Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Cline

Morehead,KY

Summary

Motivated Personal Trainer with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

19
19
years of professional experience

Work History

Server

RENO'S Steakhouse
09.2024 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

HOST/BARTENDER

The Brickhouse
08.2019 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

ISSA Certified Personal Trainer

East Kentucky Barbell
05.2021 - 08.2022
  • Assisted clients with personal fitness goals through realistic objectives.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
  • Educated clients on importance of proper nutrition to reach fitness objectives.

Direct Sales

Premiere Designs Jewelry
04.2006 - 08.2017
  • Boosted sales performance by developing and implementing effective direct sales strategies.
  • Championed a results-driven approach within the international direct sales team, inspiring increased focus on goal attainment and overall performance improvement.
  • Increased sales revenue by implementing effective direct sales strategies and conducting regular team training sessions.
  • Improved international sales by developing and executing direct sales strategies for global markets.
  • Provided excellent customer service during direct sales of harvested potatoes, ensuring satisfaction and repeat business from satisfied clients.

Education

High School Diploma -

Johnson Central
Paintsville, KY
05-2008

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Strength training
  • Injury prevention
  • Functional movement training
  • Cardiovascular conditioning
  • Flexibility improvement
  • Resistance band training
  • Exercise programming
  • Weight management

Timeline

Server

RENO'S Steakhouse
09.2024 - Current

ISSA Certified Personal Trainer

East Kentucky Barbell
05.2021 - 08.2022

HOST/BARTENDER

The Brickhouse
08.2019 - 08.2024

Direct Sales

Premiere Designs Jewelry
04.2006 - 08.2017

High School Diploma -

Johnson Central

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Melissa Cline