Melissa Cortes
Brooklyn
Summary
Dedicated professional with experience as a City Letter Carrier at USPS, excelling in package handling and customer service. Proven ability to optimize delivery routes and ensure timely service while maintaining safety standards. Strong teamwork and problem-solving skills contribute to efficient operations and high-quality service delivery.
Overview
6
6
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
New York, NY
03.2022 - 07.2026
- Delivered mail and packages efficiently to designated routes while adhering to scheduled timelines.
- Operated postal delivery vehicles safely, ensuring compliance with traffic regulations and safety protocols.
- Managed customer inquiries and provided accurate information regarding services and delivery options.
- Sorted and organized mail by address, optimizing route efficiency for timely deliveries.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
Package Handler
FedEx Ground
Maspeth, NY
09.2020 - 07.2021
- Operated conveyor systems to facilitate efficient package sorting and movement.
- Loaded and unloaded packages in compliance with safety protocols.
- Inspected packages for damage, ensuring quality control standards were met.
- Collaborated with team members to maintain workflow efficiency during peak periods.
Education
High School Diploma -
New Utrecht High School
Brooklyn, NY06.2007
Skills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
- Punctuality
- Scan parcels
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
City Letter Carrier
United States Postal Service, USPS
03.2022 - 07.2026
Package Handler
FedEx Ground
09.2020 - 07.2021
High School Diploma -
New Utrecht High School