Melissa Cox
Travelers Rest,SC
Summary
Dynamic Owner at Shine Promotions with expertise in strategic decision-making and effective communication. Proficient in Microsoft Office, ensuring streamlined processes and accurate record-keeping. Committed to community service through impactful previous experience while volunteer teaching at Rock Springs Baptist Church, fostering strong relationships and enhancing community engagement.
Overview
17
17
years of professional experience
Work History
Owner
Shine Promotions
Travelers Rest, SC
06.2011 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Implemented campaigns and promotions to help with developing goods and services.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Identified new opportunities for growth, expansion, and diversification.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Maintained relationships with existing clients by providing superior customer service.
- Formed and sustained strategic relationships with clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed routine maintenance and repair.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Utilized various software and tools to streamline processes and optimize performance.
Volunteer - 2 Year Old, 3 Year Old, 4K and 5K Room
Rock Springs Baptist Church
Easley, SC
06.2008 - 09.2015
- Worked as a volunteer in the 2 year old, 3 year old, K4 and K5 rooms.
- I worked as a volunteer for VBS for over five years.
- Coordinated and taught the art activities for over 400 school-age children
- Oversaw arrival and dismissal activities.
Education
Bachelor of Science - Graphic Communications
Clemson University
Clemson, SC05-2000
Skills
- Professional Writing Skills
- Strategic Task Organization
- Effective Verbal Communication
- Digital Literacy
- Document Management Skills
- Strong Organizational Skills
- Proactive Issue Resolution
- Versatile Work Approach
- Strategic Decision Making
- Deadline-Oriented Planning
- Microsoft Office Proficiency
- Organizational Skills
Affiliations
- Homesteading
- Hiking
- Travel
- Art and Design Work
Timeline
Owner
Shine Promotions
06.2011 - Current
Volunteer - 2 Year Old, 3 Year Old, 4K and 5K Room
Rock Springs Baptist Church
06.2008 - 09.2015
Bachelor of Science - Graphic Communications
Clemson University
Similar Profiles
Lee BirchLee Birch
Artist Manager / Music & Live Events Owner at Time To Shine Promotions & Artist Management LtdArtist Manager / Music & Live Events Owner at Time To Shine Promotions & Artist Management Ltd
Rachel ThompsonRachel Thompson
Promotional Model at Glamour Promotions, Honeybee Promotions, SAS Models, Tiger Blush PromotionsPromotional Model at Glamour Promotions, Honeybee Promotions, SAS Models, Tiger Blush Promotions
Becky BowmanBecky Bowman
Market Manager; Western & Mid-West Region at Prize Indemnity, Dba Odds On Gaming / Odds On Promotions / Hole In One International — RemoteMarket Manager; Western & Mid-West Region at Prize Indemnity, Dba Odds On Gaming / Odds On Promotions / Hole In One International — Remote
JOSH MATHISJOSH MATHIS
Director of Sales and High Ticket Closer at The Speaker LabDirector of Sales and High Ticket Closer at The Speaker Lab
Makiah HendersonMakiah Henderson
Data Entry Pharmacy Technician at PharMericaData Entry Pharmacy Technician at PharMerica