Melissa Crawford
Summary
A resolute office data assistant seeking to transition into an administrative assistant role. I bring exceptional organizational skills and effective communication abilities honed through managing executive calendars and managing confidential tasks. I am committed to enhancing team efficiency and contributing to operational success while further developing my administrative expertise.
Overview
19
19
years of professional experience
Work History
Office Assistant
National Auto Insurance
03.2019 - Current
- Actively engaged in listening to customers, ensuring their concerns or needs are heard and addressed effectively.
- Demonstrated effective communication skills, including speaking, active listening, observing, empathizing and understanding customer interactions.
- Executed skills in operating and maintaining computers and digital devices, including troubleshooting, cloud management, software installations, operating systems, and hardware security. Employed skills in utilizing computer programs and applications to create spreadsheets, policies, payment receipts, and analyzing data.
- Acquired essential skills and personal strengths that empower me to collaborate, lead, innovate and grow including confidence, friendliness, empathetic listening, respectfulness, analytical thinking, ambitious, motivational, and reliability.
Industrial Sewer
Polywood
05.2012 - 01.2019
- Fulfilled projects ahead of deadlines, maintained organization, and comprehended project goals. Excelled both as an individual contributor and as part of a team.
- Increased production efficiency by implementing new sewing techniques and equipment.
Industrial Sewer
Marine Mooring
03.2006 - 05.2012
- Demonstrated adaptability by effectively managing multiple tasks simultaneously while meeting deadlines.
- Solved complex design challenges using creative problem-solving techniques to deliver outstanding results for clients'' specific requirements.
Education
Associate of Applied Science - Business Operations And Technology
Ivy Tech Community College of Indiana
Fort Wayne05.2025
Certificate - Business Administration
Ivy Tech Community College of Indiana
Fort Wayne05.2024
High School Diploma -
Whitko High School
South Whitley, IN05.1994
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Verbal Communication
- Administrative Support
- Quickbooks
- Strong Problem Solver
- Professional and mature
- Clerical Support
- Documentation And Reporting
- Invoice Processing
- Payment Processing
References
Stacy Sova, Office Manager
National Auto Insurance
574-268-0018
Jamie Allen, Supervisor
Polywood
1-855-935-5550
Melissa Nabinger, Plant Mgr
Marine Mooring
574-594-5787
Timeline
Office Assistant
National Auto Insurance
03.2019 - Current
Industrial Sewer
Polywood
05.2012 - 01.2019
Industrial Sewer
Marine Mooring
03.2006 - 05.2012
Associate of Applied Science - Business Operations And Technology
Ivy Tech Community College of Indiana
Certificate - Business Administration
Ivy Tech Community College of Indiana
High School Diploma -
Whitko High School
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