Melissa Davila
Brooklyn
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Dispatcher
Signature Elevator Maintenance
Brooklyn
05.2023 - Current
- Documented services performed, operations information, and dispatch details in system.
- Handling inbound emergency calls from trapped passengers. Dispatching mechanics to address elevator issues.
- Ensuring mechanics' maintenance routes are completed monthly.
- Completing payroll weekly for all maintenance mechanics.
- Ability to remain calm, manage clear communication, and problem-solve.
- Provided excellent service and attention to customers through phone conversations and/or email.
Live-in Nanny
Branca Family
New York
10.2019 - 03.2020
- Organized daily schedule for 12-year-old to optimize time management.
- Provided tutoring in math, science, writing, and reading subjects.
- Ensured punctuality for all daily commitments and activities.
- Prepared nutritious meals and snacks to meet dietary needs and preferences.
- Met and communicated regularly with parents to discuss children's activities and development.
Cleaning Professional
TaskRabbit
San Francisco
06.2015 - 08.2019
- Maintained personal and office spaces.
- Resetting Airbnb apartments and houses.
- Kept business entrances clean, tidy and professional in appearance.
- Project management for a variety of tasks.
- Expert organizer: rearrangement of living spaces, closets, paperwork, and more.
Student Aid
Kingsborough Community College
Brooklyn
01.2015 - 05.2015
- I assisted a student with a disability in my English class with note-taking and the organization of their work.
- Weekly check-ins to overview the workload.
- Managed computers in classrooms and laboratories and assisted students with computer use when required.
- Attended in-services, workshops and seminars.
Education
Bachelor's degree -
SUNY Buffalo State College
Buffalo, NY01.2019
Associates degree - Maritime Technology
CUNY Kingsborough Community College
Brooklyn, NY12.2015
High school -
Lower Manhattan Arts Accademy
New York, NY01.2013
Skills
- Dispatch operations
- Emergency response
- Route optimization
- Payroll administration
- Clear communication
- Customer service
Acknowledgments
- Basic Shipboard Firefighting, Nassau County Fire Service Academy, 2014
- Marine Immersion Suit Safety, KBCC, 2014
- Adult First Aid/CPR/AED, American Red Cross, 2015-2017
Schedule - Availability
Available 7 days a week. Morning/evening shift. Very flexible.
Timeline
Dispatcher
Signature Elevator Maintenance
05.2023 - Current
Live-in Nanny
Branca Family
10.2019 - 03.2020
Cleaning Professional
TaskRabbit
06.2015 - 08.2019
Student Aid
Kingsborough Community College
01.2015 - 05.2015
Bachelor's degree -
SUNY Buffalo State College
Associates degree - Maritime Technology
CUNY Kingsborough Community College
High school -
Lower Manhattan Arts Accademy
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