MELISSA D. DI BARI
North Easton,USA
Summary
Experienced with client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.
Overview
25
25
years of professional experience
Work History
Inside Sales Representative
Nefco Corp.
Canton, MA
03.2026 - Current
- Act as the primary point of contact for incoming customer requests, handling quotes, and actively sourcing non-stock materials.
- Meet/exceed sales and profit goals by identifying add-on products and generating new leads.
- Accurately process orders, manage quotes, and schedule logistics in alignment with customer requirements.
Branch Manager
I & I Sling, LLC
Norwood, MA
10.2004 - 01.2026
- Managed all branch operations, ensuring efficient opening and closing of office.
- Managed multi-line phone communications, addressing customer inquiries to enhance service satisfaction.
- Entered and confirmed purchase orders, maintaining accurate records of completed transactions.
- Invoiced completed orders and processed returns for merchandise authorization (RMA).
- Ordered office and warehouse supplies, ensuring availability of materials for uninterrupted daily operations.
- Scheduled less-than-truckload (LTL) shipments, optimizing delivery logistics.
- Produced weekly cash drawer reports, providing insights into sales performance trends.
- Collaborated with outside sales and shop employees to enhance production scheduling.
Evening Assistant
Canton Veterinary Clinic
Canton, MA
04.2006 - 07.2010
- Scheduled and confirmed appointments to enhance patient flow and clinic efficiency.
- Performed patient testing to support diagnostic processes.
- Cleaned and sterilized medical equipment to ensure compliance with safety standards and maintain patient safety.
- Set up medical equipment for dental and surgery appointments.
- Managed evening reports by backing up and processing essential data for accurate record-keeping.
- Conducted medical billing for accurate financial transactions.
- Created new client folders to maintain organized patient records.
Office Manager
New England Pavers
South Easton, MA
02.2004 - 09.2004
- Answered phone calls to manage client inquiries efficiently.
- Managed purchase orders to ensure timely procurement of supplies.
- Processed payroll to maintain timely employee compensation and support staff satisfaction.
- Scheduled monthly meetings to enhance team collaboration and communication.
- Organized and filed company paperwork in a systematic manner for efficient retrieval.
- Compiled weekly reports to analyze performance metrics and identify operational trends.
- Managed multi-phone line to resolve customer inquiries efficiently.
- Entered, confirmed, and invoiced orders accurately and efficiently.
- Conducted cold calling to expand customer base and drive sales.
Administrative Assistant
Bath Fitter
Stoughton, Massachusetts
09.2001 - 08.2003
- Managed multi-line phone system, enhancing call handling efficiency.
- Scheduled appointments and repair visits, improving service delivery timelines.
- Maintained office operations, ensuring organization and functionality.
- Processed payroll to ensure timely employee compensation.
- Ordered office supplies to maintain inventory levels and support operations.
- Provided customer service support, resolving inquiries and enhancing customer satisfaction.
- Generated weekly reports to track performance metrics and improve workflows.
- Conducted inside sales activities to drive revenue growth.
Education
High School Diploma -
Stoughton High School
Stoughton, MA05.1997
Skills
- Epicor expertise
- Cornerstone proficiency
- Inventory management
- Administrative operations
- Microsoft Office Suite
- Spreadsheet management
- Word processing
- Email communication
- Internet and computer applications
- Office equipment operation
- Safety training
- ADP knowledge
Timeline
Inside Sales Representative
Nefco Corp.
03.2026 - Current
Evening Assistant
Canton Veterinary Clinic
04.2006 - 07.2010
Branch Manager
I & I Sling, LLC
10.2004 - 01.2026
Office Manager
New England Pavers
02.2004 - 09.2004
Administrative Assistant
Bath Fitter
09.2001 - 08.2003
High School Diploma -
Stoughton High School