Melissa DeBriae
Customer Service Professional
Auburn,WA
Overview
10
10
years of professional experience
Work History
Server/Bartender
Oddfellas Pub and Eatery
Auburn, WA
05.2023 - Current
- Greet customers and present food/beverage menus
- Collect food and beverage orders
- Assure overall comfort of guest
- Prepare and serve beer, wine, and cocktails along with various food orders to patrons.
- Collaborated on a team comprising various kitchen staff, serving team and fellow bartenders
- Run food orders
- Bus tables
- Complete transactions using the POS system
- Stock inventory
- Provide excellent customer service to ensure guest are satisfied
- Maintain a healthy and fun environment for all
Washington Property Management Estimator
Topline Counters
Sumner, WA
10.2022 - 07.2023
- Communicate directly with clients to determine what is needed and wanted
- Research materials, lead times and availability
- Prepare material estimates
- Labor Estimates
- Developing and maintaining relationships with company vendors and contractors
- Collect and read drawings/designs and on-site measurements
- Collaborate with other departments as needed
- Product knowledge, special product requests, product pricing
- Writing and following up on customer special orders
- Identifying customers product including clarifying requirements and specs
- Develops and maintains favorable relationships with new and existing customers
Supervisor
Home Depot
Tukwila, WA
04.2017 - 12.2022
- Build Associate relationships
- Handle multi-phone lines
- Maintain strong working relationships with Customers
- Work Pro Desk, as well as Back Up Cashier
- Communicate with Operations managers as well as floor managers
- Merchandising
- Event set-up
- Conduct searches to find needed information and items using such sources as the internet
- Trained in Customer Service department
- Maintained exceptional customer service standards
- Met monthly and quarterly sales goals
- Worked with Vendor's
- Obtained forklift certification
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Skills
- Team member support
- Relationship management
- Task prioritization
- Team collaboration
- Exceptional customer service
- Inventory management
- Account updating
- Adaptability and flexibility
- Punctuality and reliability
- Problem-solving
- Follow-up skills
- Warehousing functions
Timeline
Server/Bartender - Oddfellas Pub and Eatery
05.2023 - Current
Washington Property Management Estimator - Topline Counters
10.2022 - 07.2023
Supervisor - Home Depot
04.2017 - 12.2022
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