Melissa Dial
Jasper,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
PSR
Northside GA Cancer Specialty
Jasper, GA
09.2023 - Current
- Provide service and attention to patients when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Assist with patient requests and answer questions to improve satisfaction.
- Check patients in and out sending orders MRI's, CT, Biopsy, etc.
Front Office Coordinator
Piedmont Hospital
East Ellijay, GA
09.2016 - 09.2023
- Provided administrative support to front office team members.
- Assisted with ordering supplies as needed.
- Responded to patient inquiries via telephone or email in a professional manner.
- Processed payments from patients.
- Greeted and welcomed guests upon arrival.
- Verified accuracy of information before entering it into the database system such as insurance.
- Managed front desk operations during shifts worked.
- Scheduled appointments for patients
- Sent referrals.
Physician's Assistant
Dr. Hamilton Dixon ENT
Ellijay, GA
02.2016 - 08.2016
- Assisted physicians in performing office visits and procedures.
- Replenished office supplies and kept every room patient-ready for optimal operations.
Education
GED -
North Branch High School
North Branch, MICosmetology
Apprenticeship At Serenity In The Mountains
GeorgiaSkills
- Verbal Communication
- Organizational Skills
- Calm Under Pressure
- Communication
- Microsoft Word
- Excel
Timeline
PSR
Northside GA Cancer Specialty
09.2023 - Current
Front Office Coordinator
Piedmont Hospital
09.2016 - 09.2023
Physician's Assistant
Dr. Hamilton Dixon ENT
02.2016 - 08.2016
GED -
North Branch High School
Cosmetology
Apprenticeship At Serenity In The Mountains