Melissa Dittrich
Schulenburg,TX
Summary
Motivated business professional bringing 23 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
32
32
years of professional experience
Work History
Business Owner
The Hitching Post Convenience Store / SUBWAY
06.1998 - 10.2021
- Recruited, hired, and trained personnel.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build lasting relationships.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Office Manager
Tornado Flare Systems
03.1997 - 05.1998
- Evaluated employee records and payroll.
- Answered multi-line phone system.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Inside Sales Representative
Sharp Distribution
02.1996 - 03.1997
- Took orders and answered questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
Inside Sales Representative
IMCO - International Muffler Company
03.1993 - 02.1996
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Answered customers' questions regarding products, prices, and availability.
- Attended industry conventions to learn knowledge of new products to best serve customers and maximize sales potential.
Retail Store Manager
Dress Barn / Dress Barn Woman
01.1990 - 03.1993
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
Education
Weimar High School
Weimar, TXAssociate of Science -
Blinn College
Brenham, TXSouthwest Texas State
San Marcos, TXSkills
- Vendor Relationship Management
- Staff Management
- Business Presentations
- Training and Development
- Staff Hiring
- Effective Communicator and Public Speaker
- Purchasing and Planning
- Approachable and Outgoing
- Creative Thinker
Timeline
Business Owner
The Hitching Post Convenience Store / SUBWAY
06.1998 - 10.2021
Office Manager
Tornado Flare Systems
03.1997 - 05.1998
Inside Sales Representative
Sharp Distribution
02.1996 - 03.1997
Inside Sales Representative
IMCO - International Muffler Company
03.1993 - 02.1996
Retail Store Manager
Dress Barn / Dress Barn Woman
01.1990 - 03.1993
Weimar High School
Associate of Science -
Blinn College
Southwest Texas State
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