Melissa D. Johnson
USA
Summary
High-performing professional with extensive experience in transportation and logistics management. Proven track record in optimizing operational efficiency and ensuring regulatory compliance, achieving top safety performance among fleet drivers and enhancing workplace safety protocols.
Overview
2027
2027
years of professional experience
Work History
Transportation Manager/HR Generalist
Food Lion (ADUSA)
10.2021 - Current
- Plan loads for 24-hour frozen and HBC commodity operation, including relay cross-dock, drop/hook, backhaul, store delivery, and fleet-for-hire.
- Managed daily payroll, PTO, inspections, retention forecasting, budgeting, medical certification, dispatch, mechanical vendor relations, and cross-state compliance to ensure smooth operations.
- Oversee safety performance achieving 23 of 25 top drivers with 99% safety and 98.6% DQ file accuracy; promote and coach safety daily.
- Monitored staffing and assessed performance of 100+ fleet drivers, 12 office dispatch/payroll/support personnel, 8 shop mechanics, and 12 yard drivers to optimize resource allocation.
- Analyze data to identify opportunities for operational efficiency improvements.
- Focus on increasing revenue through fleet-for-hire operations and reducing empty miles.
- Coordinate interviews, background and drug screening, onboarding for fleet drivers, office staff, shop, and yard drivers
- Supported performance management processes, including evaluations and feedback sessions.
- Handled employee relations issues, promoting a positive workplace environment.
- Maintain compliance with JJ Keller, DOT, FMCSA, state, local, and company regulations.
Logistics Operations Manager
Walmart
Mebane, NC
02.2016 - 08.2021
- Coordinated logistics operations, streamlining supply chain efficiency across all areas.
- Led teams in warehouse processes, optimizing operational performance through best practices.
- Identified risks within logistics operations, developing effective mitigation strategies to minimize disruptions.
- Monitored compliance with logistics regulations from state and local organizations regarding standards.
- Drove implementation of business plan to achieve facility goals in production quality and safety.
- Reviewed and analyzed business reports, uncovering actionable opportunities for operational improvements.
- Forecasted staffing needs and performance metrics to align with business workload demands.
- Developed training programs focused on safety and compliance standards for staff members.
Logistics Manager
Walmart
10.1996 - 02.2016
- Managed supply chain operations to secure timely product availability across all channels.
- Managed day-to-day operations related to receiving, inventory, transporting, and compliance.
- Oversaw warehouse staff, ensuring proper handling and storage of materials and products to maintain inventory integrity.
- Created and enforced policies and procedures for the entire logistics team.
- Managed budget with company leadership, analyzing data trends to forecast future requirements and align resources effectively.
- Analyzed data trends to identify opportunities for process improvements in logistics.
- Trained staff on safety protocols and best practices in logistics operations.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
Office Manger (Family Services)
USAF
1990 - 1996
- Coordinated schedules and meetings for leadership team and office staff, enhancing communication and collaboration.
- Maintained confidential government filing systems, ensuring documentation accuracy and compliance.
- Assisted in onboarding new personnel and training staff.
- Handled correspondence and communications within the office.
- Implemented process improvements for administrative tasks.
- Resolved customer inquiries promptly, fostering positive relationships with government officials and military personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office budget.
- Developed and implemented office policies and procedures.
Education
Business Management - Accounting
Central Texas College
USAFBusiness Management -
Vanderbilt
Nashville, TNGreenbelt Lean Six Sigma -
Skills
- Supply chain management
- Load planning
- Risk management
- Process optimization
- Policy development
- Team collaboration
- Relationship building
- Employee evaluation
- Effective communication
Systems
- CAMS
- SAMSARA
- WMS
- YMS
- FMSCA
- JJ KELLAR
- DOT
- HIRERIGHT
- IVOS
- ACURITE
- ASSOC DATA BASE
- GLS
- DOT MAPS
- VA/MD/NC/SC CAMERAS
- SUCCESS FACTORS
- KRONOS
- EXCEL
- POWERPOINT
- MICROSOFT OFFICE
Timeline
Transportation Manager/HR Generalist
Food Lion (ADUSA)
10.2021 - Current
Logistics Operations Manager
Walmart
02.2016 - 08.2021
Logistics Manager
Walmart
10.1996 - 02.2016
Office Manger (Family Services)
USAF
1990 - 1996
Business Management - Accounting
Central Texas College
Business Management -
Vanderbilt