Melissa Duffy
Sparks
Summary
Accomplished Office Manager and Project Coordinator with a proven track record at Nevada Commercial Coatings, enhancing team productivity and streamlining operations. Expert in office administration and customer service, demonstrated through effective organizational strategies and exceptional client relations. Skilled in maintaining confidentiality and fostering team collaboration, significantly contributing to project success and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
Nevada Commercial Coatings
03.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Project Coordinator
Nevada Commercial Coatings
05.2022 - 03.2023
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
Painter
Ivory Tower Painting & Decorating
06.2013 - 05.2022
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor/outdoor substrates.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Climbed ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
Education
High School Diploma -
American School
Lansing, IL06-2009
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Data entry
- Documentation and control
Certification
- Notary Commission
Timeline
Office Manager
Nevada Commercial Coatings
03.2023 - Current
Project Coordinator
Nevada Commercial Coatings
05.2022 - 03.2023
Painter
Ivory Tower Painting & Decorating
06.2013 - 05.2022
- Notary Commission
High School Diploma -
American School
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