Melissa Higgins
Woods Cross,UT
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
14
14
years of professional experience
Work History
Business Development Sales Manager
Reddit (Contracted via Marketstar)
Ogden, UT
01.2026 - Current
- Proven track record of transforming cold territories into multi-million dollar revenue streams through data-backed GTM strategies and high-impact partnership cultivation
- Mentored a team of 10 BDRs, consistently exceeding quarterly outbound targets.
- Led sales strategy development, aligning team objectives with corporate goals.
- Mentored junior sales staff, enhancing team performance and knowledge retention.
- Achievement: Spearheaded a new go-to-market strategy that achieved an average quota attainment of 118%.
Account Executive Sales Manager
Reddit (Contracted Via Marketstar)
Ogden, UT
07.2023 - 12.2025
- Cultivated relationships with key clients to drive engagement and retention efforts.
- Developed comprehensive advertising strategies to maximize client visibility on platform.
- Collaborated with cross-functional teams to ensure seamless campaign execution and optimization.
- Analyzed performance data to provide actionable insights for improving client campaigns.
- Achievements: Onboarded and trained a team of 10 new AEs to the Reddit SMB team in the last month of Q3 and increased revenue growth from a newly built book of business from Q4 to Q1 by 30%. My teams accomplished an average quota attainment of 116%.
SMB Sales Manager
Pinterest (Contracted via Marketstar)
Ogden, UT
08.2022 - 07.2023
- Achieved revenue targets through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
- Developed and executed sales strategies to enhance brand visibility on Pinterest.
- Trained and mentored junior sales staff, fostering a high-performance team environment.
- Collaborated with cross-functional teams to optimize advertising campaigns for client accounts.
- Achievement: Throughout the three quarters of team quota attainment, my team accomplished an average quota attainment of 128%
SMB Account Executive
Pinterest (Contracted Via Marketstar)
Ogden, UT
09.2021 - 08.2022
- Developed strategic partnerships with small to medium businesses to enhance brand visibility on Pinterest.
- Executed tailored marketing campaigns, driving user engagement and increasing client satisfaction.
- Analyzed performance metrics to refine outreach strategies and optimize account management processes.
- Conducted product demonstrations to educate clients on Pinterest tools and features for effective advertising.
- Achievements: As an Account Executive, I achieved four quarters of quota attainment with an average attainment of 135%. Due to my consistency in personal success and mastery of the processes and product, I was offered a Sales Manager promotion 10 months into my Account Executive role.
Customer Service Supervisor & Office Manager
Interstate Brick
Ogden, UT
08.2020 - 09.2021
- Set up sales orders, terms, payer and pre-lien data for existing account holders.
- Enter sales orders and change-orders into SAP and distribute copies to appropriate departments.
- Supervised customer service team, ensuring high-quality support and resolution of inquiries.
- Developed training materials to enhance staff skills and improve service delivery.
Sales Support Administrator
Western State Design
Cerritos, CA
06.2019 - 06.2020
- Preparing and sending proposals, contracts, and construction submittals on behalf of various salespeople ranging from small to medium business up to enterprise leveled companies
- Managed order processing and tracking to ensure timely delivery of products.
- Coordinated communication between sales teams and customers to resolve inquiries efficiently.
Behavioral Interventionist
California Psychcare
Monterey Park, CA
07.2017 - 04.2019
- Provide behavior management, discrete trial training, floor time, social skills, applied behavioral analysis and parent education to families with developmental disabilities.
- Collect data and fill in the program checklist using the accurate and appropriate percentages throughout each session.
- Implemented individualized behavior intervention plans for diverse clients.
- Collaborated with multidisciplinary teams to assess client progress and adapt strategies.
Data Entry Clerk & Front Desk Admin
VZ Print and Design
South Gate, CA
02.2012 - 07.2017
- Responsible for daily administrator tasks such as greeting clients and visitors with a positive and helpful attitude, sorting and distributing mail, and maintaining the store front.
- Answers and screens telephone calls for management; responds to routine telephone inquiries & ensures the accurate recording of information
- Responsible for data entry, customer invoicing, and monthly statements.
- Entered and updated customer orders in database accurately and efficiently.
- Maintained organized filing system for digital and physical documents.
Education
BS - Sociology with Focus in Social Gerontology
California State University of Los Angeles
Los Angeles, CA12-2017
Skills
- Team Management & Development
- SMB & Midmarket Sales
- Full Sale Cycle Management
- B2B SaaS Sales
- Advertising Tech Sales
- Cross-functional Team Leadership
- Sales team training
- Goals and performance
- Relationship building
- Staff management
- Tech Tool Proficiencies: Google Workspace, Adobe Premier, Photoshop & Fireworks, Salesforce, Slack, Dialpad, Outreach, Tableau, Mode Analytics, Workday and Gong
Timeline
Business Development Sales Manager
Reddit (Contracted via Marketstar)
01.2026 - Current
Account Executive Sales Manager
Reddit (Contracted Via Marketstar)
07.2023 - 12.2025
SMB Sales Manager
Pinterest (Contracted via Marketstar)
08.2022 - 07.2023
SMB Account Executive
Pinterest (Contracted Via Marketstar)
09.2021 - 08.2022
Customer Service Supervisor & Office Manager
Interstate Brick
08.2020 - 09.2021
Sales Support Administrator
Western State Design
06.2019 - 06.2020
Behavioral Interventionist
California Psychcare
07.2017 - 04.2019
Data Entry Clerk & Front Desk Admin
VZ Print and Design
02.2012 - 07.2017
BS - Sociology with Focus in Social Gerontology
California State University of Los Angeles