Melissa Entwistle
Executive Assistant/ New Patient Coordinator
Wylie,TX - Texas
Summary
I am a dedicated Executive Assistance and Patient Care Coordinator who is eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. I maintain a professional appearance and demeanor and expertly completes assigned tasks and focus on quality. I am a strategic planner and analytical problem solver with 23+ years in Nephrology healthcare environments. Excellent knowledge of care options, busy healthcare settings, financial impacts and insurance.
Overview
28
28
years of professional experience
Work History
New Patient Coordinator
Dallas Nephrolgoy Associates
Garland, Texas
11.2020 - Current
- Scheduling new patients, Hospital follow ups, and TCM patients.
- Monthly stat reports
- Scanning
- Physician OP clinic schedules and monthly corporate logs
Executive Assistant
Dallas Nephrology Associates
Dallas, Texas
08.1999 - Current
- Prepare physicians/shareholders calendars, time away, and expenses for those who have also served as medical directors for various dialysis centers, hospitals, office practice, and post transplant clinic.
- Maintain physician licenses, CVs and CMEs.
- Transcribe radiology reports via NovaRad/PACS/Allscripts into EHR.
- Screen telephone calls as requested/route messages and page physicians as needed.
- Maintain office equipment and office supplies
- Notary
- Pay facility bills via Smartclient and help manage facility budget.
- Monthly quarterly reports, logs and weekly stats.
- Payroll
Administrative Assistant
Everett Charles Technology/ TTI Testron
Richardson, TX
09.1998 - 08.1999
- Place and expedite purchase orders approved by management
- Maintain and control all inventory and material transactions.
- Assisted inside and outside sales with filing and invoicing
- Payroll
- Receptionist for plant visitors and vendors
- HR Administrator
- Support AR, AP. Maintained company checking account and petty cash.
- Processed and prepared all daily, weekly, and monthly reports for corporate headquarters.
Patient Account Representative
Columbia Medical City Dallas Hospital
Dallas, Texas
04.1997 - 06.1998
- Assist with patient calls
- Research patient accounts
- Insurance correspondence
- Working incoming and outgoing claims
- Working collection reports
- Maintain contact with insurance companies.
Service Account Representative
Medical Intercept Systems
Garland, Texas
06.1996 - 04.1997
- Correspondence
- Submitting claims
- Research patient accounts
- Worked bad addresses
- Past due insurance claims and account rejections
- Issuing affidavits for attorneys
- Payment batches
Education
High School Diploma -
Royse City High School
Royse City, TX 05.1992 - 05.1992
Skills
Organizational skills
Decision making
Strategic planning
Scheduling
Documentation
Verbal and written communication
Multitasking ability
Administrative supervision
Timeline
New Patient Coordinator
Dallas Nephrolgoy Associates
11.2020 - Current
Executive Assistant
Dallas Nephrology Associates
08.1999 - Current
Administrative Assistant
Everett Charles Technology/ TTI Testron
09.1998 - 08.1999
Patient Account Representative
Columbia Medical City Dallas Hospital
04.1997 - 06.1998
Service Account Representative
Medical Intercept Systems
06.1996 - 04.1997
High School Diploma -
Royse City High School
05.1992 - 05.1992