Melissa Escalante
Kansas City,KS
Summary
Proven ability to enhance customer satisfaction and streamline operations in fast-paced environment. Demonstrated proficiency in cash handling with strong attention to detail and communication skills.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Dos Reales Authentic Mexican Restaurant
06.2023 - Current
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Ability to socialize and cultivate relationships with clients.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Warehouse Associate
Pepsi Co
03.2023 - 10.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Completed regular cycle counts to maintain accurate inventory records.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Warehouse Associate
Aldi Distribution Center
10.2021 - 06.2022
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Maintained clean, orderly work environment free of hazards.
Education
High School Diploma -
Sumner Academy of Arts and Sciences
Skills
- Cash handling
- Foreign language proficiency: Spanish
- Customer service
- Service prioritization
- Team collaboration
- Order accuracy
- Sales techniques
- Relationship management
Awards
- Member of KC Scholars Traditional Scholarship
- Member of The National Society of High School Scholars
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server/Bartender
Dos Reales Authentic Mexican Restaurant
06.2023 - Current
Warehouse Associate
Pepsi Co
03.2023 - 10.2023
Warehouse Associate
Aldi Distribution Center
10.2021 - 06.2022
High School Diploma -
Sumner Academy of Arts and Sciences
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