Melissa Evans
Chico,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Delivery Driver
DoorDash
Chico, California
02.2021 - Current
- Delivered food promptly to customers using company mobile app.
- Communicated with customers to confirm delivery details and resolve issues.
- Navigated efficiently to various locations using GPS technology.
Enrollment Service Representative
Assurance Wireless
Chico, California
10.2021 - 07.2025
- Assisted customers with enrollment into Assurance Wireless services.
- Provided information about eligibility and required documentation for services.
- Processed applications efficiently using company systems and tools.
- Educated customers on the benefits of Assurance Wireless programs.
Customer Service Cashier
Rite Aid
Chico, California
04.2010 - 04.2020
- Processed customer transactions efficiently at retail pharmacy.
- Assisted customers with product inquiries and recommendations.
- Operated cash register and handled payments accurately.
Education
Psychology
South University
02.2025 - 07.2026
Pleasant Valley High School
ChicoSkills
- Effective communication
- Customer service
- Problem solving
- Data analysis
- Microsoft Office
- Safe driving record
Timeline
Psychology
South University
02.2025 - 07.2026
Enrollment Service Representative
Assurance Wireless
10.2021 - 07.2025
Delivery Driver
DoorDash
02.2021 - Current
Customer Service Cashier
Rite Aid
04.2010 - 04.2020
Pleasant Valley High School