Melissa Ezzell
Long Beach,CA
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Administrative Assistant promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
16
16
years of professional experience
Work History
Administrative Assistant 4
Northrop Grumman
Redondo Beach
07.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Community Manager
Regus
San Pedro, CA
03.2014 - 07.2022
- Handled all incoming business and client requests for information
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Coached new hires on company processes while managing employees to achieve maximum production.
- Arranged corporate and office conferences for company employees and guests.
Assistant Store Manager
Ulta Beauty
Long Beach, CA
08.2012 - 03.2014
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Oversaw and managed operational and financial projects to deliver on time and within budget limitations
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries
Bridal Consultant
David's Bridal Inc.
Torrance, CA
10.2009 - 04.2012
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
Business Management
El Camino College
Torrance, CA06.2026
High School Diploma -
Phineas Banning Senior High School
Wilmington, CA06.2005
Skills
- Daily operations oversight
- Client service and support
- Administrative abilities
- Accounts payable and receivable
- Procurement (iBuy,EPS,PCard)
- Telephone skills
- Multitasking strengths
- Payment reconciliation
- Advanced MS Office Suite Knowledge
- Type 50 WPM
- Team Leadership
- Excellent multi-tasking ability
- Time Management
- TS SCI w/Poly
Timeline
Administrative Assistant 4
Northrop Grumman
07.2022 - Current
Community Manager
Regus
03.2014 - 07.2022
Assistant Store Manager
Ulta Beauty
08.2012 - 03.2014
Bridal Consultant
David's Bridal Inc.
10.2009 - 04.2012
High School Diploma -
Phineas Banning Senior High School
Business Management
El Camino College