Melissa Farr
Largo,FL
Summary
Detail-oriented Health & Benefits Specialist with 7+ years of experience supporting enrollment, eligibility updates, and employee inquiries. Known for customer service, problem solving, and accurate benefits processing in fast-paced HR environments.
Overview
7
7
years of professional experience
Work History
Health & Benefits Specialist II
Paychex Inc
St. Petersburg, FL
09.2019 - Current
- Coordinated employee benefits enrollment via Paychex HR platform, ensuring accurate and timely processing.
- Maintained and updated eligibility records in benefits systems to support compliance and participant accuracy.
- Answered employee benefits questions using Paychex service procedures.
- Assisted with open enrollment meetings, and communication campaigns.
- Processed benefit enrollment forms, changes, and terminations.
- Investigated and addressed employee inquiries on benefits programs, enhancing employee understanding and satisfaction.
Education
High School Diploma -
St. Petersburg Catholic High School
St. Petersburg, FL05-1996
Skills
- Attention to detail
- Time management
- Teamwork and collaboration
- Customer service
- Problem solving
- Relationship building
Timeline
Health & Benefits Specialist II
Paychex Inc
09.2019 - Current
High School Diploma -
St. Petersburg Catholic High School