Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melissa Fero

Youngstown

Summary

Dynamic professional with experience as an Assistant Manager at Aldi, excelling in inventory management and customer service. Proven ability to train teams and enhance operational efficiency. Skilled in staff scheduling and relationship management, consistently fostering a collaborative environment to achieve project goals and elevate customer satisfaction.

Overview

15
15
years of professional experience

Work History

Assistant Manager

Aldi
Boardman
08.2025 - Current
  • Supported daily operations by coordinating staff schedules and activities.
  • Assisted in inventory management by organizing stock and conducting regular checks.
  • Ensured customer satisfaction by addressing inquiries and resolving issues promptly.
  • Trained new team members on policies and procedures for efficient workflow.
  • Monitored cash handling processes to maintain accuracy during transactions.
  • Maintained cleanliness and organization of sales floor for a welcoming environment.
  • Engaged with customers to build rapport and enhance shopping experience.

Janitorial Maintenance

Leadec Industrial Services
Lordstown
10.2010 - 05.2019
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Some College (No Degree) -

College of Wooster
Wooster, OH

Skills

  • Staff scheduling
  • Inventory management
  • Customer service
  • Cash handling
  • Team training
  • Relationship management

References

References available upon request.

Timeline

Assistant Manager

Aldi
08.2025 - Current

Janitorial Maintenance

Leadec Industrial Services
10.2010 - 05.2019

Some College (No Degree) -

College of Wooster

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