Melissa Fizer
Associates in General and Vascular Surgery
Cape Coral,FL
1
Certification
18
years of professional experience
Compassionate professional with expertise in patient education and clinical support. Committed to maintaining a clean and safe clinical environment while ensuring accurate documentation and effective communication to enhance patient satisfaction.
Work History
Medical Assistant
1 Year 2 Months- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with the healthcare team to streamline operations, improving overall patient experience and satisfaction scores.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Collaborated with healthcare team to streamline operations, improving overall patient experience and satisfaction scores.
- Implemented inventory management processes for medical supplies, reducing waste and minimizing shortages during peak times.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
Medical Assistant
1 Year 1 Month- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Conducted routine lab tests and collected specimens for analysis, ensuring quality control standards were met.
- Assisted in patient intake and triage, ensuring accurate documentation and timely service.
- Prepared examination rooms, maintaining cleanliness and organization to facilitate efficient patient flow.
- Managed electronic health records system, ensuring data accuracy and confidentiality in patient information handling.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before being depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant/Phlebotomist
3 Years 11 Months- Assisted physicians with examinations, ensuring accurate documentation of patient information.
- Educated patients on treatment plans and medication instructions to enhance adherence and understanding.
- Maintained medical records using electronic health record systems for improved data accuracy and accessibility.
- Coordinated patient scheduling and managed appointment logistics to optimize clinic workflow.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Medical Assistant 2
6 Years 2 Months- Administered medications and injections under physician supervision, adhering to safety protocols.
- Assisted in patient intake and triage, ensuring efficient flow of clinical operations.
- Managed appointment scheduling and follow-ups, enhancing patient access to care services.
- Prepared exam rooms and maintained medical equipment, ensuring compliance with health standards.
Education
EMT - Emergency Medicine
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical vocabulary
Medical terminology
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Phlebotomy
Procedure assistance
Electronic health records
Empathetic communication
CPR
Advanced phlebotomy
Patient assessments
Laboratory specimen collection
Maintaining confidentiality
Patient care
Certification
CPR/AED 2028
Timeline
Medical Assistant
Associates in General and Vascular Surgery
06.2025 - CurrentRead More
Medical Assistant
MD Now Urgent Care
02.2024 - 03.2025Read More
Medical Assistant/Phlebotomist
MPG
01.2020 - 12.2023Read More
Medical Assistant 2
Florida Cancer Specialists
01.2009 - 03.2015Read More
Edison College
EMT from Emergency Medicine
Read More