Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Flores

Gaithersburg,MD

Summary

Dynamic and bilingual professional with a proven track record at Sam's Club, excelling in fast-paced environments. Demonstrates exceptional communication and problem-solving skills, ensuring high levels of customer satisfaction and team collaboration. Achieved significant improvements in inventory management and customer service efficiency, showcasing a quick learning ability and a charismatic approach to customer interactions.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Sam's Club
10.2022 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Stocking Associate

Target
10.2022 - 09.2024
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.

Receptionist

Mimi Nails
01.2021 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Gaithersburg High School
Gaithersburg, MD
06.2019

Skills

  • Bilingual
  • Patient
  • Fast Learner
  • Charismatic
  • Communication
  • Team Work
  • Collaboration
  • Problem Solving

Timeline

Customer Service Cashier

Sam's Club
10.2022 - Current

Stocking Associate

Target
10.2022 - 09.2024

Receptionist

Mimi Nails
01.2021 - 10.2023

High School Diploma -

Gaithersburg High School
Melissa Flores