Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Flynn

Pembroke,MA

Summary

Dynamic Group Insurance Administrator with proven expertise at Alera in developing competitive pricing strategies and streamlining enrollment processes. Skilled in claims processing and data analysis, I excel in managing high volumes of claims while ensuring accuracy and efficiency. A collaborative team player dedicated to delivering tailored employee benefits solutions.

Overview

17
17
years of professional experience

Work History

Group Insurance Administrator

Alera
Norwell, MA
03.2019 - 07.2025
  • Collaborated with underwriters to develop competitive pricing strategies for group insurance products.
  • Managed a high volume of claims, ensuring prompt processing and payment for policyholders.
  • Developed customized employee benefits packages, tailored to the unique needs of each client organization.
  • Streamlined group insurance enrollment processes by implementing new software and tools.

Claims Representative

Blue Cross Blue Shield of Massachusetts
Quincy, MA
07.2008 - 12.2015
  • Managed high volume of health insurance claims, while prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy per Medicare guidelines
  • Managed workload and priorities to meet claims processing deadlines.

Education

Medical Assistant Certificate - Medical Informatics

Lincoln Tech
Brockton, MA
06.2014

Skills

  • Claims processing proficiency
  • Teamwork orientation
  • Time management mastery
  • Data analysis
  • Underwriting principles
  • Group benefits administration
  • Product development insight

Timeline

Group Insurance Administrator

Alera
03.2019 - 07.2025

Claims Representative

Blue Cross Blue Shield of Massachusetts
07.2008 - 12.2015

Medical Assistant Certificate - Medical Informatics

Lincoln Tech
Melissa Flynn