Summary
Overview
Work History
Education
Skills
References
Education and Training
Timeline

Melissa Fowler

Keller Williams Realty Company
Wilmington,DE
17
years of professional experience

Versatile Bartender with 27 years of hands-on experience in the hospitality industry. Creative and artistic team player dedicated to providing positive customer experience to build loyal customer base. Excels in fast-paced and high volume environments. Good money handling, problem solving and time management abilities.

Work History

Real Estate Agent

11 Months
Keller Williams Realty Company | 08.2022 - 07.2023

Planned and coordinated open house events to move properties.

  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Managed real estate transactions from initiation to closing.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Managed client relationships, ensuring satisfaction and retention through effective communication and support.
  • Conducted property showings, highlighting features to prospective buyers and addressing inquiries promptly.
  • Developed tailored marketing strategies utilizing social media and online listings to enhance property visibility.
  • Negotiated contracts with buyers and sellers, achieving favorable terms while maintaining compliance with regulations.
  • Provided market analysis reports to clients, informing them of trends and pricing strategies for informed decision-making.
  • Streamlined transaction processes, improving efficiency in documentation handling and coordination between parties involved.
  • Presented purchase offers to sellers for consideration.
  • Expanded client base by consistently following up on potential leads and maintaining a positive professional image.
  • Closed over [Number] deals and increased ov
    erall revenue [Number]%.
  • Drafted purchase contracts and necessary paperwork for upcoming sales using all Delaware State mandated software to
  • Drafted purchase contracts and necessary paperwork for all properties utilizing the most current and accurate software available only to Delaware State real estate Sales Agents.

Bartender

3 Years 6 Months
Argilla Brewing Company | 09.2016 - 03.2020
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Monitored and recorded bar tabs for accuracy and efficiency. and transferred open tabs to dining area for wait staff.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Bartender

9 Years 10 Months
Scratch Magoo's | 10.2006 - 08.2016
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Education

High School Diploma

Fort Zumwalt North High School | O'Fallon, MO | 06-1998

Skills

Open House Management
Service Oriented
MLS Data Entry and Maintenance
Verbal and Written Communication
Hospitality and Guest Service
Multitasking and Prioritization
Bar Operations and Logistics
Cleaning and Sanitizing
Cash Handling and Management
Professional Service Standards
Self-Motivated
Friendly and Outgoing
Time Management
Honest and Dependable
Organized and Detail Oriented

References

  • Lauren Orga, Manager @ Scratch Magoo's 302.388.9128
  • Lesley Davis, Colleague/Bartender 302.353.9605
  • Dan Healy, Colleague/Bartender 302.897.4318
  • Todd Starke, Colleague/School Principal 302.540.7752

Education and Training

other

Timeline

Real Estate Agent

Keller Williams Realty Company
08.2022 - 07.2023Read More

Bartender

Argilla Brewing Company
09.2016 - 03.2020Read More

Bartender

Scratch Magoo's
10.2006 - 08.2016Read More

Fort Zumwalt North High School

High School Diploma
Read More
Melissa Fowler