Summary
Overview
Work History
Education
Skills
Timeline
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Melissa FRANCIS

Melissa FRANCIS

Rancho Cordova

Summary

Charismatic Brand Ambassador with strong history of success in building relationships, promoting brands and representing organizations in different settings. Knowledgeable about Cannabis audience and communicates key messaging effectively. Committed to driving brand awareness and achieving organizational goals.

Overview

3
3
years of professional experience

Work History

Green Room Ambassador

710 Labs
04.2025 - Current
  • Promote good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Provide event support on a part time, as needed basis

Lead BA Operations Manager, Nor Cal

Rishi Co.
03.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Owner

Buzzy Bee Events, LLC
10.2023 - Current
  • Currently in the start up process of creating an events company with an emphasis on normalizing cannabis use at events, by offering a mobile lounge, photo booth services, and various marketing services.

Brand Ambassador

Presidential Cannabis Co.
10.2024 - 12.2024
  • Performing PAD's at various dispensaries within a 30 mile radius of Sacramento on a part time basis.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

Brand Ambassador

Himalaya Vapor
03.2022 - 04.2024
  • Represented Himalaya at various licensed dispensaries within a 175-mile radius of Sacramento. Maintained my own schedule, vehicle, mileage and various apps.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers and budtenders about company.
  • Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

Education

Academy of Notaries Public
11.2021

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Bellingham Technical College
01.2007

Skills

  • Customer engagement
  • Team management
  • Product knowledge
  • Brand awareness
  • Customer education
  • Product recommendations
  • Event coordination
  • Cross-cultural collaboration
  • Community relationship building
  • Event networking
  • Schedule coordination
  • Reliability

Timeline

Green Room Ambassador

710 Labs
04.2025 - Current

Brand Ambassador

Presidential Cannabis Co.
10.2024 - 12.2024

Lead BA Operations Manager, Nor Cal

Rishi Co.
03.2024 - Current

Owner

Buzzy Bee Events, LLC
10.2023 - Current

Brand Ambassador

Himalaya Vapor
03.2022 - 04.2024

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Bellingham Technical College

Academy of Notaries Public

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