Melissa Fransen

Sales Support Specialists - 06/2017-present
Marshall, MN

• Organize data based on workflows in SalesForce by Sales
  Rep and Vendor.
• Collaborated with Sales Reps after credit review was
  satisfied to generate supporting documents that were
  sent to our Documentation to team to create a Lease and or Loan for our customers.
• Maximized workflows by minimizing key strokes which in
  turn lead to faster turn around on Applications for
  Internal Sales Reps.
• Oversaw a E-original project from researching the
  product to showing colleagues how to use it.

• Prepared up to 100 renewals to be printed next day.
• Updated policies sent through by underwriters.
• Communicated processing instructions to other workers.
• Set up schedule for my team based on workflow needs
• Responded to customer inquiries and requests related to insurance products and or renewals

• Completed data entry tasks with accuracy and efficiency.
• Verified data files prior to entry to maintain high data accuracy.
• Efficiently compare state commodity balances between SAP and Processor Link to ensure systems match and errors corrected .
• Process manual commodity rebates from schools and issue checks promptly. Input state and school commodity loads into SAP

• Compiled data and reviewed information for accuracy prior to input.
• Prepare and maintain records of new clients
• Excel within a deadline-intensive environment, ensuring accurate and on-time completion of projects
• Provide prompt and efficient customer service to clients

• Filing and other miscellaneous clerical work as requested
• Extract data from database and compiled information into requested reports
• Prepare paperwork and assign trucks to an on-line auction site .