Melissa Garcia
Palmer,TX
Summary
Management professional with over 20 years of experience in multifamily management. Holds certifications as a Certified Apartment Manager (CAM) and Certified Occupancy Specialist (COS). Proven track record in enhancing resident and vendor relations, ensuring budget compliance, and maintaining high occupancy rates. Skilled in overseeing new construction projects, rehabilitations, and community turnarounds.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Manager
Medve Group
Irving, TX
01.2018 - Current
- Managed portfolio of over 1,200 units across Texas and Indiana.
- Supervised property managers and on-site staff to build motivated, high-performing teams.
- Enhanced occupancy rates through strategic marketing and resident retention initiatives.
- Oversaw multimillion-dollar renovations, ensuring timely project completion within budget.
- Conducted regular audits, site inspections, and financial reviews to ensure operational excellence.
- Maintained compliance with fair housing laws and company policies.
- Developed and implemented annual budgets for each property in the region.
Property Manager
Medve Group
Irving, TX
01.2013 - 01.2018
- Managed daily operations of 300-unit property, overseeing leasing, maintenance, and budget control.
- Increased net operating income through expense reduction and rental rate optimization.
- Fostered strong community among residents to achieve high satisfaction scores.
- Oversaw lease agreements to ensure regulatory compliance.
- Conducted property inspections to maintain safety standards and aesthetics.
- Resolved tenant complaints promptly to enhance customer satisfaction.
Property Manager
Wellington Realty
Fort Worth, TX
05.2012 - 01.2013
- Managed daily operations of 164-unit property, overseeing leasing, maintenance, and budget control.
- Increased net operating income through expense reduction and rental rate optimization.
- Fostered strong community among residents to achieve high satisfaction scores.
- Oversaw lease agreements to ensure regulatory compliance.
- Conducted property inspections to maintain safety standards and aesthetics.
- Resolved tenant complaints promptly to enhance customer satisfaction.
Property Manager
Milestone Management / Bell Partners
Benbrook, TX
09.2008 - 05.2012
- Managed daily operations of 450-unit property, overseeing leasing, maintenance, and budget control.
- Increased net operating income through expense reduction and rental rate optimization.
- Fostered strong community among residents to achieve high satisfaction scores.
- Oversaw lease agreements to ensure regulatory compliance.
- Conducted property inspections to maintain safety standards and aesthetics.
- Resolved tenant complaints promptly to enhance customer satisfaction.
Education
Some College (No Degree) -
Navarro College
WaxahachieSome College (No Degree) - Business Management
University of Phoenix
Dallas, TXSkills
- Occupancy optimization
- Project management
- Financial budgeting and reporting
- Team building
- Marketing strategy
- Customer service
- Financial analysis
- Regulatory compliance
- Operational excellence
- Conflict resolution
- Strategic development
- Staff training and development
- Operations management
- Auditing
- LITHC, HUD
Certification
- Certified Apartment Manager (CAM)
- Certified Occupancy Specialist (COS)
Computer Software Skills
- Microsoft Windows
- Blue Moon
- Rent Roll
- Yardi
- AMSI
- LRO
- MRI
- Yieldstar
- Onesite
- Ops Technology
- Knock
- OneSite
Accomplishments
- 2013 Delinquency Reduction Award
- 2013 Turnaround Property Award
- 2014 Rental Income Growth Award
- 2015 Property Manager of the Year Award
- 2015 Best Resident Retention Award
- 2016 Property of the Year Award
- 2018 Property Manager of the Year Award
References
References available upon request.
Timeline
Regional Manager
Medve Group
01.2018 - Current
Property Manager
Medve Group
01.2013 - 01.2018
Property Manager
Wellington Realty
05.2012 - 01.2013
Property Manager
Milestone Management / Bell Partners
09.2008 - 05.2012
Some College (No Degree) -
Navarro College
Some College (No Degree) - Business Management
University of Phoenix
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