Summary
Overview
Work History
Education
Skills
Skills And Traits
Timeline
Melissa Garcia

Melissa Garcia

Lodi,CA

Summary

Resourceful Accounts Receivable/Billing Clerk with advanced understanding of collection management and billing. Experienced in developing, implementing, and managing all accounting operations and procedures for the accounts receivable department. Proficient in QuickBooks, Word, and Excel, with expertise in invoice preparation and reconciliation. Skilled billing professional with extensive experience in managing billing cycles and financial transactions, consistently ensuring timely and accurate billing to foster strong team collaboration and adaptability to changing needs.

Overview

20
20
years of professional experience

Work History

Billing Clerk

Marble Palace Inc.
Stockton, California
07.2023 - Current
  • Maintain a proper filling and document control system for recording and tracking of all documents. In and out of company data base.
  • Verified accuracy of accounts payable payments, resulting in [50]% reduction in payment errors and check reissues.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Monitored outstanding invoices and performed collections duties.
  • Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
  • Processed customer invoices, credit memos and payments within established timelines.
  • Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.

Sales Associate

Dillard’s
01.2022 - 08.2024
  • Customer service delivering friendly service and knowledgeable assistance.
  • Greeting and interacting with customers, helping procure appropriate purchases through suggestive selling, and correctly cashing out final selections.
  • Organized 25 racks and shelves with over 300 pairs of shoes to maintain store visual appeal.
  • Handled over $5k in cash transactions daily of efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise (15) brands tables for sales floor by pricing or tagging.

Accounting/Billing Manager

Marble Palace Inc.
04.2010 - 07.2023
  • Updated aging reports based on daily audits. Kept Aging below 10%, consist maintained 90 day percent between 5% and below.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
  • Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
  • Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
  • Implemented policies that improved accounts receivable collections, resulting in reduced outstanding balances and increased cash flow.
  • Boosted team productivity through effective delegation of tasks, setting performance targets, and providing constructive feedback.
  • Conducted performance reviews and implemented improvement plans.

Education

Communication Studies -

San Joaquin Delta College, Stockton
06.2027

GED -

Manteca Adult School, Manteca, CA
01.2001

Skills

  • Customer Service skills
  • Interpersonal Skills
  • Office Administration
  • Staff Supervision
  • Scheduling
  • Data entry proficiency
  • QuickBooks proficiency
  • A/P and A/R expertise
  • Collections processing
  • Accounts receivable management
  • Financial management
  • 10-key data entry

Skills And Traits

  • Customer Service skills
  • Interpersonal Skills
  • Accounts Receivable
  • Quick Books
  • Office Administration
  • Staff Supervision
  • Invoice Research
  • Production Assistant
  • Problem Solving
  • Scheduling
  • Maintaining Confidentiality
  • Detail Oriented

Timeline

Billing Clerk - Marble Palace Inc.
07.2023 - Current
Sales Associate - Dillard’s
01.2022 - 08.2024
Accounting/Billing Manager - Marble Palace Inc.
04.2010 - 07.2023
San Joaquin Delta College - Communication Studies,
Manteca Adult School - GED,

Similar Profiles

CREATE PROFILE