Kaitlain Cereceres
Dallas,TX
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Chic-Fil-A
01.2023 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Basics
Dallas Can Academy
Dallas, Tx12.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
Languages
Spanish
Limited Working
Timeline
Customer Service Representative
Chic-Fil-A
01.2023 - Current
Basics
Dallas Can Academy
Similar Profiles
Juliana FergusonJuliana Ferguson
Team Member at Chic-Fil-ATeam Member at Chic-Fil-A
Janelle RobinsonJanelle Robinson
Front of House Employee at Chic-Fil-AFront of House Employee at Chic-Fil-A
Nakemenya (Kimmie) WilliamsNakemenya (Kimmie) Williams
Manager at Chic-Fil-AManager at Chic-Fil-A
Rebecca SmithRebecca Smith
Team Member at Chic-Fil-ATeam Member at Chic-Fil-A
Aman SharmaAman Sharma
Pharmacy Manager at CVS HealthcarePharmacy Manager at CVS Healthcare