Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Gibbs

Sarasota

Summary

Dynamic and dedicated server with extensive experience at Cafe Europe Restaurant & Catering, excelling in customer service and food safety. Known for enhancing guest engagement and optimizing order processing efficiency. Proven ability to maintain high standards while collaborating effectively with team members to deliver exceptional dining experiences.

Overview

8
8
years of professional experience

Work History

Server

Amob
Sarasota
03.2022 - 12.2024

Elevator Operator

Voeller Construction
Sarasota
08.2023 - 09.2024
  • Greeted passengers courteously and answered questions regarding building services.
  • Take employees to the floor that they’re working on.
  • Open and close the high-rise.

Server Bartender

Chianti’s Italian restaurant
Sarasota
01.2017 - 04.2020
  • Followed health safety guidelines when preparing and serving food products.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Stayed informed about daily specials, new menu items, promotions.
  • Presented menus and answered questions regarding items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Server

Cafe Europe Restaurant & Catering
Sarasota
01.2019 - 02.2020
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided exceptional service to high volume of daily customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Followed health safety guidelines when preparing and serving food products.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Presented menus and answered questions regarding items.
  • Stayed informed about daily specials, new menu items, promotions.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked food before serving it to customers.

Education

High School Diploma -

Sarasota High School
Tamiami Trail
06-1995

Skills

  • Food safety
  • Customer service
  • Order processing
  • Menu presentation
  • Communication skills
  • Time management
  • Team collaboration
  • Table setting
  • Guest engagement

Timeline

Elevator Operator

Voeller Construction
08.2023 - 09.2024

Server

Amob
03.2022 - 12.2024

Server

Cafe Europe Restaurant & Catering
01.2019 - 02.2020

Server Bartender

Chianti’s Italian restaurant
01.2017 - 04.2020

High School Diploma -

Sarasota High School
Melissa Gibbs