Melissa Gill
Diamond Bar,CA
Summary
I am a dedicated and resilient professional who embraces challenges as opportunities for growth. Throughout my career, each experience has strengthened my skills, shaping me into a driven, solution-oriented team player. I am ready for the next chapter in my career and looking forward to contribute meaningfully to a new team or organization.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Chain Sales Representative
San Antonio Winery
01.2019 - Current
- Initially hired as a merchandiser supporting the broad market ream by managing accounts, writing orders, stocking shelves, and building creative in-store displays. Promoted to chain sales representative, taking on a larger route of 45 accounts while continuing responsibilities in ordering, merchandising, and display execution. Utilized iPad for order entry, created PowerPoint presentations to showcase incentive execution, and built strong customer relationships to drive sales growth.
Merchandiser/ Sales Representative, Trainer, Detailer
Frito-Lay
01.2015 - 01.2019
- Delivered quality service by following CAO (Computer Assisted Ordering) procedures and merchandising standards across multiple accounts. Built in-store displays and preformed regular code checks to ensure freshness and compliance. Helped drive sales by maintaining strong relationships with store teams and executing effective product placement. Provided route coverage and support as needed to ensure consistent service. Trained and mentored new hires as a certified trainer.
Graveyard Stock Clerk
Ralph’s Grocery
01.2011 - 01.2015
- Used CAO tools to generate accurate replenishment orders. Stocked center store/GM shelves, assisted in replenishing produce, deli, and dairy wall. Performed regular code checks to ensure freshness, maintained a clean, organized backroom and delivered excellent customer service.
Graveyard Stock Clerk
Stater Bros. Market
01.2007 - 01.2011
- Replenished shelves and maintained organized backstock across multiple departments. Stocked and managed the wine department and coordinated with wine vendors for display placements. Supported teammates to ensure timely task completion and store readiness.
Skills
- Teamwork and interpersonal skills
- Self-management and adaptability
- Customer service and relationship building
- Problem-solving and conflict resolution
- Route planning and time management
- Proficient with Microsoft Office and POS systems
Certification
- WSET Level I & II (Wine and Spirit Education Trust)
- RBS certified (Responsible Beverage Services, CA)
Timeline
Chain Sales Representative
San Antonio Winery
01.2019 - Current
Merchandiser/ Sales Representative, Trainer, Detailer
Frito-Lay
01.2015 - 01.2019
Graveyard Stock Clerk
Ralph’s Grocery
01.2011 - 01.2015
Graveyard Stock Clerk
Stater Bros. Market
01.2007 - 01.2011
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