Recently retired higher education professional seeking an exciting opportunity in a new environment to use my outstanding customer service skills in a fulfilling position where I can contribute to the success of the team.
Managed the Office of Dual Credit (4-person team)
Managed daily operations
Processed 4,500 students per term
Facilitated partnerships with District Superintendents
Oversaw the President's 12x12x12 Initiative
Proposed and implemented new software - Dual Enroll
Garnered national acclaim for raising enrollment 25% in a year
Raised enrollment of black students by 70%
Raised enrollment of Latinx students by 37%
Managed Student Outreach (Student Recruitment)
Created text for admissions communications / publications
Supervised all on-campus admissions events
Supervised New Student Orientations
Coordinated Student Services side of Dual Credit
Advised all Career-Technology majors
Met with students face-to-face or via Zoom (during Covid) to assist them in planning their classes and discuss career options
Directed an OSHA Training Institute Education Center
Managed 5 person team
Offered non-credit safety training
Hired all instructors
Followed rigorous OSHA guidelines
Created contracts for training
Recognized for significant growth by OSHA
Manged the Transfer Center (5-person team)
Managed daily operations
Recruited students that transferred from Illinois Public Community Colleges
Represented NIU at College Fairs and College Nights
Worked at four open houses annually
Managed transfer guides and agreements
Professional Awards:
Northern Illinois University - Outstanding Woman Student Award - 2000
Northern Illinois University - Outstanding Supportive Professional Staff Certificate - 2009
Kishwaukee College - Board of Trustees Award of Excellence-2019